Summary
Overview
Work History
Education
Skills
Timeline
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Sean Bennett

Cranbrook,BC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Night Replenishment

The Real Canadian Superstore
07.2016 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Casino Floor Supervisor

Casino of the Rockies
05.2015 - 04.2016
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Monitored chips purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Trained, supervised and evaluated workers.
  • Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
  • Reset and refilled machines following major payouts.
  • Answered patron queries about machine functions, table parameters and other gambling floor items.

Casino Pit Manager

The Palace Casino
05.2001 - 09.2013
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
  • Coordinated staff schedules, rotations and breaks.
  • Interviewed, hired and trained new gambling floor workers.
  • Monitored tables first-hand by continuously circulating to check on operations and correct deficiencies.
  • Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
  • Maintained customer loyalty to casino with expert and immediate handling of complaints.

Education

High School Diploma -

J. Percy Page School
Edmonton, AB
06.1989

Skills

- Very effective time management

- Promptness, reliability and accuracy in performing tasks

- Working with minimal supervision

Timeline

Night Replenishment

The Real Canadian Superstore
07.2016 - Current

Casino Floor Supervisor

Casino of the Rockies
05.2015 - 04.2016

Casino Pit Manager

The Palace Casino
05.2001 - 09.2013

High School Diploma -

J. Percy Page School

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Sean Bennett