Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Websites
Timeline
Generic

SEAN BANDONG

Markham,ON

Summary

Sean Bandong has more than 5 years of professional work experience in a variety of commercial and retail sectors including fast food, entertainment, restaurants, as well as in entrepreneurship. He has expertise in the domains of project management, business operations, process management, business analysis, event management, marketing and promotions. He graduated with an Honors Bachelor of Commerce degree from DeGroote School of Business at McMaster University in 2020. The major focus of his studies included Project Management, Managerial Finance and Accounting, Management Science for Business, Project Management, Operations Management, Applied Market Management, Market Research. He was able to use these courses to build expertise from real world execution, most recently from his building and management of successful small businesses of a dessert café, property rental, leasing and a resto-bar business. He successfully implemented an advertisement and promotions campaign for a summer camp and managed this project based on time and financial constraints. The direct result of this successful campaign catapulted the camp registration, from years of limited registration, to a sold out enrollment for the very first time. Sean has worked in a variety of capacities and positions including project management, social media marketing and promotions and a variety of business operational duties. He worked in marketing and promotions building proficiency in skills in branding, social media marketing and promotions, and event management. His focus on customer creation and relation has been the essential to his success in achieving customer loyalty, retention and raising the overall reach of the business. His project management capacity includes work breakdown, scheduling and task reports, budgeting, contract and lease negotiations up to the grand opening. In operations he managed the store pipeline from supplier sourcing, inventory, procurement, daily operations management. While studying in university and maintaining his honors level every semester, he also worked as an independent marketing and promotions consultant at multiple venues where he progressively improved skills in social media marketing, online promotional strategies, event management, sales, and public relations. Sean Bandong is be able to demonstrate, improve, impart and gain additional professional skills that produce positive impact and be a value adding asset to the company.

Overview

7
7
years of professional experience

Work History

Store Manager

DND Bar
Markham, ON
06.2020 - 10.2024
  • Successfully scheduled and oversaw store renovations, coordinating design, planning, budgeting, implementation, and grand opening activities.
  • Evaluated various aspects of the supply chain to identify areas that could improve profitability and successfully implemented necessary changes
  • Developed product offerings including menu items and conducted pricing analysis to maximize sustainable earnings at attractive price points for customers
  • Managed and negotiated supply chain interfaces with local and international suppliers for essential consumable and disposable supplies, including branded merchandise, ingredients, and equipment sourcing at competitive prices.
  • Efficiently facilitated all necessary paperwork, inspections, and licensing procedures pertaining to government mandates for renovations and operations
  • Managed daily operations and implemented continuous improvement activities to enhance competitiveness, increase clientele, foster staff growth, and optimize supply chain efficiency.
  • Staff hiring, onboarding, scheduling, and team building.
  • Achieved brand growth by strategizing audience outreach
  • Negotiated and scheduled with a diverse range of entertainers, including DJs, rappers, and singers
  • Managed security personnel, plans, policies, and processes for various aspects including incident documentation and reporting to authorities.
  • Synchronized staffing, performers, and promoter schedules through agile techniques to ensure alignment between daily operations, business requirements, and client influx (matrix organization)
  • Demonstrated expertise in resolving scheduling conflicts and handling difficult clients by implementing appropriate incentives or actions based on established policies.
  • Designed and created promotional material for events and promotions on both digital and print platforms using various digital media tools.
  • Managed and optimized social media accounts on Facebook, Twitter, and Instagram for effective brand promotion
  • Utilized data-driven insights to optimize advertising strategies and improve overall campaign effectiveness.

Property Manager

AirBnB / Real Estate rentals
Markham, Ontario
04.2020 - 10.2024
  • Managed to completion, the renovations and upgrades for the property to prepare it for occupancy up to and including media production for staging and marketing
  • Developed and managed AirBnB account with consistent updates for maximizing performance and user experience
  • Responsible for monitoring supplies inventory, ensuring cleanliness, and coordinating repairs and maintenance activities at the property
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.

Store Manager

Reign Dessert Café
Markham, ON
05.2019 - 07.2024
  • Oversaw every aspect of store renovation project management cycle -from ideation to timely execution involving planning, budgeting, promotion campaigns as well as managing in-store opening events- ensuring optimal results.

  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Management, negotiation, and interface of the supply chain with both local and international suppliers for consumable and disposable supplies required in operations, including branded merchandise, ingredients, and equipment sourcing for a competitive price.
  • Streamlined administrative processes by effectively navigating various government requirements and licensing procedures.
  • Demonstrated proven track record in increasing clientele through effective management of social media channels.
  • Implemented agile strategies to enhance schedules, ensuring timely customer service delivery.
  • Hiring, payroll administration, financial allocation and optimization
  • Management of store repairs and improvements by inspection, temporary hiring of contract labor workers, and payment processing.
  • Managed brand partnerships to support product launches, promotions, and event sponsorships
  • Demonstrated end-to-end event management skills while engaging as a vendor in community/festivals/public-private events

Marketing & Promotions

Multiple Businesses
Toronto, Canada
09.2018 - 06.2020
  • Planning, coordination and execution of marketing and promotions through a variety of channels including social media, word-of-mouth, resulting in multiple sold-out events
  • Implemented business communication strategies through multiple media channels including email, social media, and face-to-face interactions, targeting events and guests.
  • Marketed multiple venues via social media for entertainment events
  • Utilized creative promotional strategies that resulted in significant increase in overall reach, new and returning guest attendance

Marketing & Promotions Coordinator

Actionzone Summer Camp
03.2019 - 09.2019
  • Implemented the summer camp promotion resulting in a first ever sold-out summer camp registration
  • Secured charitable funding from private businesses to support camp meal expenses, creating financial benefits for the organization and attendees.
  • Created and designed summer program advertisements and promotions on various platforms.
  • Designed and prepared promotional material for both print and digital media content for the campaign using digital media creation tools
  • Created and maintained social media accounts including Facebook, Instagram, Twitter and others
  • Execution of campaign through flyer distribution and purchase of online ads through multiple social media platforms
  • Researched, price canvassed and coordinated with 3rd party companies across the requirements of the promotion campaign that optimized the financial impact against the required quality of materials
  • Analysis of social platform ads insight for trends and impact of the ads campaign
  • Documentation of ads and promotion strategy for mainstreaming the process for future campaigns

Customer Experience Representative

McDonalds
Markham, Canada
05.2017 - 08.2017
  • Attended and completed multiple retail operations training to function in diverse in-store capacities including but not limited to machine operations, guest experience, production line
  • Proactively and diligently addressed on-demand and potential customer issues with effective resolutions
  • Appropriated customer issue escalations to management as required or requested

Education

Honours Bachelor of Commerce - Managerial Finance, Managerial Accounting, Management Science for Business, Project Management, Operations Management, Applied Market Management, Marketing Research, International Business, New Product Marketing, Business Marketing, Sports Management, Business Policy and Strategic Management, Business Process Management

DeGroote School of Business, McMaster University
Hamilton, ON
06.2020

Skills

  • Six Sigma White Belt
  • Advanced MS Project
  • Microsoft Excel
  • Microsoft Office
  • Windows
  • Word
  • PowerPoint
  • Outlook
  • Social media ad tools
  • Analytics tools
  • Digital media tools
  • Canva
  • GIMP
  • Photoshop
  • Database Management
  • Business Development
  • Tenant relations
  • Vendor Management
  • Staff Management
  • Property Management
  • Leasing and sales

Extracurricular Activities

Intramural Basketball, McMaster University Intramural Volleyball Champions, McMaster University Event Volunteer, St. Patrick’s Parish Senior Basketball Most Improved Player, St. Brother Andre CHS

Languages

English
Native/ Bilingual

Timeline

Store Manager

DND Bar
06.2020 - 10.2024

Property Manager

AirBnB / Real Estate rentals
04.2020 - 10.2024

Store Manager

Reign Dessert Café
05.2019 - 07.2024

Marketing & Promotions Coordinator

Actionzone Summer Camp
03.2019 - 09.2019

Marketing & Promotions

Multiple Businesses
09.2018 - 06.2020

Customer Experience Representative

McDonalds
05.2017 - 08.2017

Honours Bachelor of Commerce - Managerial Finance, Managerial Accounting, Management Science for Business, Project Management, Operations Management, Applied Market Management, Marketing Research, International Business, New Product Marketing, Business Marketing, Sports Management, Business Policy and Strategic Management, Business Process Management

DeGroote School of Business, McMaster University
SEAN BANDONG