Sead Lukovic
Vancouver
Summary
Dedicated and results-driven Program Manager with a proven track record in leading fitness and sport services. Adept at developing and implementing comprehensive wellness programs, managing facility operations, and fostering a motivating environment for clients and staff. Seeking a challenging position to leverage my skills and passion for promoting health and fitness.
Overview
16
16
years of professional experience
Work History
RPT-Mount Pleasant Community Center
City Of Vancouver - Board Of Parks And Recreation
05.2008 - Current
- Spearhead the development and execution of fitness programs, ensuring alignment with organizational goals and member needs.
- Manage day-to-day operations, including staff scheduling, facility maintenance, and member relations.
- Collaborate with cross-functional teams to create and promote special events, workshops, and challenges to enhance member engagement.
- Analyze performance metrics and implement data-driven strategies to improve program effectiveness and member retention.
Weight Room Attendant
City Of New Westminster
04.2023 - Current
- Improved overall gym safety by conducting regular equipment inspections and maintenance.
- Enhanced member experience by providing personalized fitness advice and assistance with weight training exercises.
- Ensured a clean and organized weight room environment through diligent sanitation and equipment organization practices.
- Contributed to membership retention by fostering positive relationships with members and addressing their concerns promptly.
- Promoted a culture of health and wellness by leading group fitness classes tailored to participants'' individual needs.
- Increased member satisfaction by offering orientation sessions for new members on proper use of weight room equipment.
- Provided exceptional customer service, addressing member inquiries both in-person and via phone or email communication.
- Educated members on proper form during exercise execution, reducing risk of injury while maximizing gains from each movement.
Fitness Attendant/instructor
City Of Richmond
02.2022 - Current
- Assisted in the successful launch of new group fitness classes, ensuring smooth operations and high attendance rates.
- Contributed to increased sales of personal training packages by effectively communicating the benefits of one-on-one instruction.
- Facilitated seamless member check-in processes, utilizing gym management software for accurate record-keeping and efficient service provision.
- Served as a reliable source of information regarding gym programs, services, and promotions for both existing members and prospective clients.
- Improved overall client experience with attentive customer service and prompt assistance.
- Increased gym member satisfaction by providing knowledgeable fitness guidance and support.
Education
Bachelor of Science - Sports Nutrition
Langara College
Vancouver, BC01.2025
Bachelor of Science - Physical Education
University Of Sarajevo
Bosnia And Herzegovina03.1998
Skills
- Program Development
- Staff Management
- Facility Operations
- Member Engagement
- Data Analysis
- Marketing and Promotion
- Health Assessments
- Fitness Testing
- Vendor Management
- Budgeting and Cost Control
Languages
English
Full Professional
Croatian
Native or Bilingual
Spanish
Professional Working
Martial Arts
20 years practitioner of Brazilian Jiu jitsu Under Master Pedro Brito.
Competed in competition an teaches youth and adults different ages
Timeline
Weight Room Attendant
City Of New Westminster
04.2023 - Current
Fitness Attendant/instructor
City Of Richmond
02.2022 - Current
RPT-Mount Pleasant Community Center
City Of Vancouver - Board Of Parks And Recreation
05.2008 - Current
Bachelor of Science - Sports Nutrition
Langara College
Bachelor of Science - Physical Education
University Of Sarajevo