Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Sarah  Duggan

Sarah Duggan

Business Marketing Consultant
Charing Cross,Ontario

Summary

Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
3
3
Certifications

Work History

Lead Sales Representative

ShinyBud
Blenheim, Ontario
10.2021 - Current
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing

Sales and Corporate Relations

Junctura Group Construction
Chatham, ON
01.2017 - 01.2020
  • Responsible for fulfilling consultations for Lowe’s Reface It program in five of Lowe’s South-Western locations (Windsor, London, and Sarnia)
  • Design and renovate client’s kitchen.
  • Attend Home Shows to deliver interior design information

Service Representative

TekSavvy
Chatham, ON
01.2015 - 11.2016
  • Resolved concerns with products or services to help with retention.
  • Boosted sales revenue by skillfully promoting diverse options.
  • Surpassed performance goals with customer-centric solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Associate

RONA
London, ON
01.2013 - 09.2014
  • Developed and actualized customer service initiatives.
  • Helped large volume of customers every day with positive attitude.
  • Maintained customer satisfaction with forward-thinking strategies.

Security Consultant

Canadian Security Concepts
London, ON
01.2012 - 06.2013
  • Promoted adherence to safety protocols by ensuring proper equipment handling and material use.
  • Optimized mission strategy development by conducting simulations for intelligence, surveillance and reconnaissance team members.
  • Conducted live-fire training missions to develop targeting, firing and ground support

Supervisor

Tim Horton’s
Peterborough, ON
01.2009 - 02.2011
  • Evaluated employee performance, coached and trained
  • Handled complaints, resolved issues and adjusted policies.
  • Monitored workflow to improve employee time management and increase productivity.

Education

Bachelor of Commerce - Business Marketing

Fanshawe College of Applied Arts And Technology
London, ON
09.2021 - Current

Skills

    Business Development

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Certification

CannSell

Timeline

Lead Sales Representative

ShinyBud
10.2021 - Current

CannSell

10-2021

Bachelor of Commerce - Business Marketing

Fanshawe College of Applied Arts And Technology
09.2021 - Current

WHMIS

06-2020

Working at Heights

05-2019

Sales and Corporate Relations

Junctura Group Construction
01.2017 - 01.2020

Service Representative

TekSavvy
01.2015 - 11.2016

Customer Service Associate

RONA
01.2013 - 09.2014

Security Consultant

Canadian Security Concepts
01.2012 - 06.2013

Supervisor

Tim Horton’s
01.2009 - 02.2011
Sarah DugganBusiness Marketing Consultant