Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Sean Dante

Lumby,BC

Summary

Excellent General Technician with extensive 'shadetree mechanic' skills picked up over the years. Skilled in diagnosing faults and restoring mechanical and electrical equipment, particularly antiques and vintage tools. Proficient in disassembling and reassembling components to ensure optimal functionality. Dedicated to maintaining high standards of quality in repairs. I have great manual dexterity and sound knowledge of basic physics.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients vendors and contractors. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

17
17
years of professional experience

Work History

Store Manager / Armorer

Del Selin Gunsmith Ltd.
Vernon, BC
04.2022 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Established customer service standards and monitored staff compliance.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed relationships with suppliers to negotiate better prices.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel.
  • Ensured compliance with safety regulations and company policies.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Modified and upgraded various firearms based on market trends and customer needs
  • Confirmed compliance with government standards related to firearms and explosive regulations.
  • Received shipments of new firearms from vendors and inspected for quality assurance purposes.
  • Maintained records of repairs and inventory of parts used for repair purposes.
  • Communicated frequently with gunsmiths about ongoing projects related to armament equipment repairs.
  • Assembled components such as barrels, stocks, triggers, sights, magazines onto firearms.
  • Worked closely with staff during live fire exercises involving newly-repaired weapons systems.
  • Provided technical assistance to customers regarding firearm maintenance issues.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Ordered replacement parts from vendors when needed for repair projects.
  • Diagnosed malfunctions in firearms and determined appropriate corrective action.

Assembly Technician

Kingfisher Boats
Vernon, BC
02.2019 - 05.2020
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Conducted daily visual inspections to check and correct product defects.
  • Operated air, manual, and hydraulic tools to assemble and align products.
  • Stripped wires, crimped cable by hand and soldered connections to complete electrical assemblies.
  • Fit, built and reconstructed various products, including dashboards and carpet/paneling.
  • Operated equipment safely and checked regularly for operational issues.
  • Verified cable assemblies on test fixtures to assess continuity and quality.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Worked with operations and engineering teams to report on quality issues and enact successful resolutions.

Warranty Repair Technician

Seastar Solutions
Richmond, BC
12.2017 - 06.2018
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
  • Managed day-to-day operations and maintenance of equipment.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
  • Collaborated on repairs to complete and finish work orders on schedule.
  • Tested electrical systems and circuit continuity using voltmeters.
  • Studied and inspected equipment functionality to appropriately plan repairs and maintenance.
  • Delivered knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models.

Letter Carrier

Canada Post Corporation
Burnaby, BC
01.2016 - 02.2017
  • Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Routed all classes of mail in sequence of delivery along established route.
  • Handled undeliverable mail in accordance with established procedures.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Obtained receipts for registered and certain insured mail.
  • Furnished customers with postal information and provided change of address information and other related postal forms.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Field Services Manager

Terago Networks Inc
Delta, BC
07.2008 - 09.2013
  • Managed onsite and offsite maintenance, repair, and installation activities.
  • Directed team of 8 internet service technicians during installation initiatives.
  • Coordinated installation and technical support of wireless network equipment.
  • Supervised and coordinated contracts and relationships with contractors, ensuring adherence to regulations and fulfillment of contractual obligations.
  • Coordinated staff schedules and assignments according to operational requirements and equipment availability.
  • Implemented process enhancements to decrease service costs.
  • Transmitted main cable and equipment location blueprints to technicians while reporting system outages and coordinating staff for swift service fulfillment.
  • Increased customer satisfaction by swiftly resolving concerns with skilled and approachable service.
  • Assigned tasks to staff while establishing priorities and goals.
  • Demonstrated excellent communication skills in resolving network and customer issues.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Oversaw maintenance of physical condition of warehouse, fleet vehicles, and equipment, regularly inspecting each for essential repairs, updates, or replacements.
  • Delivered leadership, insight, and mentoring to newly hired employees, enhancing understanding of various company programs.
  • Evaluated network problems, formulating fixes and addressing issues to sustain organizational effectiveness.
  • Troubleshot problems related to wireless network infrastructure and performance.
  • Verified proper working order of hardware and peripherals.
  • Established and maintained network systems using networking principles.
  • Reviewed specifications and installation diagrams to establish interfaces and integrations.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Configured hardware devices and software settings to optimize network performance.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.

Education

GED -

Richmond Secondary School
Richmond, BC
06.1987

Skills

  • Machinery maintenance and operation
  • Excellent equipment and machine troubleshooting skills
  • Good understanding of safety practices
  • Very familiar with assembly and quality assurance processes
  • Familiar with many different types of equipment operation
  • Solid observation and documentation skills
  • Tool usage proficiency
  • Some familiarity with machining
  • Blueprint reading skills
    Wiring schematic interpretation
    Comprehension of technical drawings
  • Diligent task execution
  • Automotive mechanics
  • Excellent diagnostic and troubleshooting abilities
  • Knowledge of electrical circuits
    Proficiency in 120V and 12V systems
  • Customer service

Additional Information

Greetings,

I am a mature and well rounded individual looking for employment that will leave me contented, satisfied and with a sense of accomplishment at the end of a days work.

I have traveled extensively in my careers including a 12 week assignment to Bagram Airbase in Kabul, Afghanistan where I was a civilian contractor to the USMC obtained for the purposes of installing a base-wide wireless laser communications system.

I am fully committed to whatever I take on and believe that I would be an excellent asset to any organization.

I live for taking things apart to see how they work; I am also skilled at re-assembling them. I have built and broken several 4x4 vehicles over the years and will likely continue to do so as long as I am able.

I am reliable and a solid worker and I look forward to hearing from you about this exciting opportunity.

Thank you,

References

References available upon request.

Timeline

Store Manager / Armorer

Del Selin Gunsmith Ltd.
04.2022 - Current

Assembly Technician

Kingfisher Boats
02.2019 - 05.2020

Warranty Repair Technician

Seastar Solutions
12.2017 - 06.2018

Letter Carrier

Canada Post Corporation
01.2016 - 02.2017

Field Services Manager

Terago Networks Inc
07.2008 - 09.2013

GED -

Richmond Secondary School

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Sean Dante