Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and Interests
Volunteer Experience
Timeline
Generic

Scymone Pearson

Vaughan,ON

Summary

Highly motivated and results-driven professional with a strong academic background and practical work experience. Seeking to leverage acquired knowledge and skills to advance in a successful career. Committed to continuous learning and growth, approaching every opportunity with enthusiasm, dedication, and diligence. Eager to acquire new skills and take on additional responsibilities to contribute to the company's growth and success.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Student Intern

Peel Family Mediation Services
  • Effectively prepared and presented proposal for new Facebook page introducing the world of mediation to a broader audience
  • Assisted IRCs, Mediators and the Administrative team with daily tasks, providing information for those inquiring about Divorce, Separation, and Support

Universal Banker

Scotiabank
01.2017 - Current
  • Taking a proactive approach to discovering customer's needs through probing questioning and active listening
  • Acting as branch's lobby leader; ensuring customers are appropriately triaged/assisted with the ABM machines, online/mobile banking and other banking channels
  • Contributing to branch sales targets by identifying and fulfilling simple sale opportunities to increase sales, revenue, and cross-sell with new and existing customers
  • Retaining and growing the business of the branch by referring customer's needs to the appropriate Financial Advisor for more complex advice conversations

Administrative Assistance and Office Secretary

House Upon The Rock of Deliverance Ministries
01.2008 - 12.2019
  • Administrative and clerical support included answering/making phone calls, sending memos, emails, scanning, faxing and copying documents, preparing yearly accounts for the church
  • Instructed and oversaw various activities (charity projects for House Upon the Rock Church, youth groups)
  • Scheduled and coordinated meetings, appointments, conference seminars
  • Work as Sr
  • Pastors assistant - Sunday announcements for congregation, answer personal phone calls, organize various meeting (marriage, youth, departmental organizations)

Front Desk Assistance/Part-Time Trainer

Natvision Fitness Centre
01.2016 - 12.2016
  • Served as central point of contact for all potential clients both in person and on phone; answered and directed inquiries to the manager
  • Maintained virtual log books including sign-in/out logs, front desk expenditures, and calls received
  • Scheduled services and training appointments with personal trainers

Program Consultant/Director

Jenny Craig
01.2012 - 12.2015
  • Successfully met the needs of existing and potential clients through the professional delivery of the Jenny Craig program, including all service tools that impact the center's revenues and profitability
  • Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information
  • Responsible for keeping clients successfully on the program by conducting weekly consultations, making follow-up calls, live confirmation calls and rescheduling clients

Technical Support Consultant

Rogers Cable Repair
01.2009 - 12.2009
  • Answered customer inquiries
  • Provided support for repair, replacement, technical problem resolution and connectivity of Roger's cable box
  • Provided technical support and built rapport with customers to aid their changing technical requirements
  • Booked various service call appointments for customers in need of technical support in the home

Education

Ontario Graduate Certificate - Alternative Dispute Resolution

Humber College Institute of Technology
04.2016

B.A. - Criminology and Justice Studies

University of Ontario Institute of Technology
Oshawa
06.2014

Skills

  • Leadership & management skills
  • Administrative skills
  • Software proficiency: Microsoft Word
  • Software proficiency: Excel
  • Software proficiency: PowerPoint
  • Software proficiency: Outlook
  • Software proficiency: Google Chrome
  • Software proficiency: Gmail
  • Sales experience
  • Customer service experience
  • Cashiering experience
  • Child care experience
  • Youth mentorship
  • Detail oriented
  • Excellent multi-tasking skills
  • Organizational skills
  • Analytical skills
  • Listening skills
  • Problem solving skills
  • Conflict resolution skills
  • Ability to handle confidential and sensitive issues
  • Computer skills
  • Phone skills
  • Ability to work under pressure
  • Ability to work in a fast-paced environment
  • Ability to work with a team
  • Ability to work independently

Languages

English

Certification

Conflict Resolution and Training, 2017, St. Stephen's Community House, Certified community mediator.

Hobbies and Interests

  • Scymone's Crocheted Designs, 6 years of crocheting experience; Production of quality handmade items such as hats, scarves, and blankets.
  • Music, Years of musical training in vocals and drums; Choir director and soloist; Plan and execute concerts.

Volunteer Experience

  • Peel Family Mediation Services, Brampton, ON, Student Intern, Effectively prepared and presented proposal for new Facebook page introducing the world of mediation to a broader audience., Assisted IRCs, Mediators and the Administrative team with daily tasks, providing information for those inquiring about Divorce, Separation, and Support.
  • House Upon The Rock of Deliverance Ministries, Toronto, ON, Administrative Assistance and Office Secretary, 01/08, 12/19, Administrative and clerical support included answering/making phone calls, sending memos, emails, scanning, faxing and copying documents, preparing yearly accounts for the church., Instructed and oversaw various activities (charity projects for House Upon the Rock Church, youth groups), Scheduled and coordinated meetings, appointments, conference seminars, Work as Sr. Pastors assistant - Sunday announcements for congregation, answer personal phone calls, organize various meeting (marriage, youth, departmental organizations)

Timeline

Universal Banker

Scotiabank
01.2017 - Current

Front Desk Assistance/Part-Time Trainer

Natvision Fitness Centre
01.2016 - 12.2016

Program Consultant/Director

Jenny Craig
01.2012 - 12.2015

Technical Support Consultant

Rogers Cable Repair
01.2009 - 12.2009

Administrative Assistance and Office Secretary

House Upon The Rock of Deliverance Ministries
01.2008 - 12.2019

Ontario Graduate Certificate - Alternative Dispute Resolution

Humber College Institute of Technology

B.A. - Criminology and Justice Studies

University of Ontario Institute of Technology

Student Intern

Peel Family Mediation Services
Scymone Pearson