Scott Sawicki
Nanaimo,BC
Summary
Dynamic Install Supervisor with a proven track record at The Comfort Group, excelling in customer satisfaction through exceptional service and efficient team management. Expert in equipment installation and troubleshooting, complemented by strong problem-solving and interpersonal skills. Achieved significant project success, ensuring safety and quality standards.
Overview
8
8
years of professional experience
Work History
Install Supervisor
The Comfort Group
Nanaimo, BC
10.2022 - Current
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication throughout the installation process.
- Supervised large-scale installations from inception to final sign-off while ensuring high-quality results within tight deadlines.
- Collaborated with sales teams to identify client needs and recommend appropriate installation solutions.
- Ensured safety compliance, conducting regular training sessions and implementing best practices.
- Managed a team of technicians for efficient installations, resulting in increased customer satisfaction.
- Established strong relationships with clients by maintaining open lines of communication before, during, and after the installation process was completed
Refrigeration and Air Conditioning Technician
Bryans Mechanical
Nanaimo, BC
11.2016 - 10.2022
- Equipment Installation: Heatpumps, Ductless/Mini-split systems, Gas furnaces, Tankless hot water heaters and RTUs
- Provided service and performed preventative maintenance.
- Performed troubleshooting to identify system malfunctions.
- Gas fitting
Education
Red Seal Journeyman - Refrigeration And Air Conditioning Mechanic
Camosun College
Victoria, BC07.2022
Class B - Gas Fitter
Camosun College
Victoria, BC06.2022
Skills
- Troubleshooting systems
- Equipment Installation
- Excellent Problem Solver
- Refrigerant handling
- Time management
- Teamwork and collaboration
- Excellent people skills
- Exceptional customer service
Timeline
Install Supervisor
The Comfort Group
10.2022 - Current
Refrigeration and Air Conditioning Technician
Bryans Mechanical
11.2016 - 10.2022
Red Seal Journeyman - Refrigeration And Air Conditioning Mechanic
Camosun College
Class B - Gas Fitter
Camosun College