Scott McCormick
Hamilton,ON
Summary
Experienced Sales Professional with over 20 years in the luxury automotive sector. Proven track record of exceeding sales targets and building lasting client relationships. Seeking a new opportunity to leverage expertise in sales, team leadership, customer relations, and retention for continued success.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Sales and Leasing Consultant
Mercedes-Benz Canada Inc.
02.2007 - Current
- Sales of Mercedes-Benz passenger vehicles;
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Ability to adapt to rapidly changing conditions and demonstrating agility in high pressure environments, allowing swift, informed decisions effectively
- Skilled in developing and maintaining strong relationships with clients to enhance loyalty and retention
- Proven track record of achieving high levels of customer satisfaction through attentive service and effective problem resolution
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
- Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
- Ensured timely and accurate completion of all documentation, maintaining high standards of organization and attention to detail to achieve flawless results
- Managed delivery scheduling, Administration staff, Vehicle Detailers, Delivery Assistants and Financial Service Managers
Service Advisor
Mercedes-Benz Canada Inc.
02.2003 - 02.2007
- Managed and dispatched work into shop, coordinated Technicians, Parts Advisors
- Exceeded customer expectations while providing luxury experience
- Suggested add-on services that would be helpful to customers and improve revenue
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication
Warehouse Order Selecter
Sobeys
07.2002 - 02.2003
- Operated motorized pallet jack;
- Selected orders in Grocery and Deli;
- Work with high efficiency, minimal errors with a 250 + case count per hour;
- Was able to work safely with no supervision.
Fork Lift Operator
HCR Personnel Services For Karmax
10.2001 - 08.2002
- Operated Fork Lift with safety and efficiency;
- Worked with no supervision;
- Responsible for just in time automotive assembly lines with little to no downtime.
Education
Automotive Law And Ethics - OMVIC
Georgian College
Barrie, ON02.2007
High School Diploma -
Cobequid Educational Centre
Truro, NS06.1998
Skills
Self directed and self motivated
Sales and negotiation skills
Customer relation management
Business processes and procedures
Exceptional communication skills
Leasing and sales
Exemplary customer satisfaction
Sales Presentations
Lead Generation
Referral Generation
Certification
AMG Mastering Performance Driver Training
November 2011 - West Palm Beach International Speedway
Certified Sales Consultant Mercedes-Benz
Certified Delivering the Sale Training
Electric Drive - Future mobility training
Absolute Results Sales Event training 2021, 2022, 2023, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
In business, you're the Chief Salesman.Create a sense of demand, rather than waiting to have demand.
Barbara Corcoran
Timeline
Sales and Leasing Consultant
Mercedes-Benz Canada Inc.
02.2007 - Current
Service Advisor
Mercedes-Benz Canada Inc.
02.2003 - 02.2007
Warehouse Order Selecter
Sobeys
07.2002 - 02.2003
Fork Lift Operator
HCR Personnel Services For Karmax
10.2001 - 08.2002
Automotive Law And Ethics - OMVIC
Georgian College
High School Diploma -
Cobequid Educational Centre
Volunteer
Milton Mets Minor Baseball - 2021 current
I volunteered as a Coach for Milton Minor Mets Baseball, where I mentored and coached children's baseball teams. Through this role, I developed strong relationships with players, fostering teamwork, sportsmanship and skill development. My focus was on building a supportive environment and emphasized personal growth, collaboration and a love for the game. I also worked to install core values such as perseverance, discipline, and respect on and off the field.
Similar Profiles
Jo-Anne LamontagneJo-Anne Lamontagne
Manager Corporate Sales, Demo & EVP at Mercedes-Benz Canada Inc.Manager Corporate Sales, Demo & EVP at Mercedes-Benz Canada Inc.
Brandon KrolBrandon Krol
Sales Assistant at Mercedes-Benz CanadaSales Assistant at Mercedes-Benz Canada
Richard Tu VanRichard Tu Van
Automotive Service Technician at Mercedes-Benz, CanadaAutomotive Service Technician at Mercedes-Benz, Canada