Scott Waldick

Hired as a Business Development Specialist to assist in the growth of the company with my experience in the HVAC Industry. Job duties include Residential sales as well as commercial sales opportunities for Geothermal, Centrally ducted and ductless heat pumps.

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

• As Regional Manager I was responsible for the Entire Project Division for Mechanical and Electrical as well as the Service Division for Atlantic Canada reporting to the Vice President Quebec/Atlantic.
• Responsible for 85+ field technicians.
• Responsible for 30+ Admin/ Project/ Service Staff that supported Atlantic Canada
• Coordinated regional operations to enhance service delivery and operational efficiency.
• Monitored key performance indicators to ensure compliance with company standards and objectives.
• Collaborated with cross-functional teams to support project execution and operational initiatives.
• Assisted in developing regional strategies for resource allocation and cost control measures.

• Started in the Field performing HVAC Installation & Service for Commercial Industrial Clients
• Hired Field technicians as the business increased and shifted to Management.
• Grew the Service Department to approximately 12 Technicians performing Service & Maintenance to Commercial clients.
• Managed daily operations to ensure optimal service delivery and customer satisfaction.
• Developed and implemented training programs for new staff, enhancing team performance and service quality.
• Analyzed customer feedback to identify areas for improvement, driving strategic enhancements in service processes.
• Collaborated with cross-functional teams to streamline workflows and improve efficiency across service departments.

• Diagnosed and repaired HVAC-R systems to ensure optimal performance and efficiency.
• Conducted routine maintenance on commercial refrigeration units, enhancing reliability and lifespan.
• Collaborated with team members to implement safety protocols, reducing workplace hazards.
• Trained junior technicians on best practices in HVAC-R installation and troubleshooting techniques.

• Increased longevity of HVAC systems by performing preventive maintenance.
• Responded to emergency HVAC service requests promptly, finding swift resolutions.
• Collaborated with clients to design custom HVAC-R solutions tailored to their specific needs and budgets.
• Developed lasting client relationships, consistently delivering exceptional service and technical expertise in the HVAC-R field.
• Minimized downtime, effectively troubleshooting complex technical problems within HVAC-R units.
• Led troubleshooting efforts for complex HVAC-R issues, improving resolution times and customer satisfaction.

Was hired out of Community College to perform warehouse/ Counter sales duties in the HVAC &R wholesaler Industry.