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Scott Sinfield
Nepean,Canada
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Bar ManagerOperations & Guest Service ManagerSales SupervisorFinancial AdvisorLaborerWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation: Nepean, Canada, CA
Open to relocation: Yes
Salary Range
$50000/yr - $200000/yrImportant To Me
Career advancementWork-life balanceHealthcare benefitsCompany CulturePersonal development programsSummary
Dynamic hospitality professional with extensive experience in operations supervision and team leadership. Recognized for enhancing customer experiences through effective training and process improvements, while managing diverse teams in high-pressure environments. Proven ability to drive operational excellence and foster collaborative work cultures.
Overview
12
12
years of professional experience
Work History
Server
The Rideau Club
Ottawa, Ontario
05.2025 - Current
- Delivered exceptional customer service, enhancing guest experience in high-end dining environment.
- Ensured customer satisfaction through attentive service and prompt resolution of concerns.
- Coordinated with restaurant staff to streamline operations and improve service delivery.
Bar Manager
Lonestar Texas Grill
Ottawa, Canada
01.2024 - 04.2025
- Led team of over 30 staff in fast-paced restaurant, ensuring smooth operations and high service standards.
- Enhanced customer engagement through targeted coaching and effective service protocols.
- Coordinated inventory ordering and budget management, optimizing resources to support profitability.
- Compiled end-of-day financial reports and performed daily operational reviews, enhancing decision-making processes.
Bartender – Opening Team
Giulia Pizza & Wine
Ottawa, Canada
08.2023 - 01.2024
- Led bar setup and supply acquisition for restaurant launch, ensuring operational readiness.
- Trained new bartenders to uphold high service standards and operational efficiency.
- Delivered exceptional guest experiences with personalized service and inviting ambiance.
Operations & Guest Service Manager
Dinner With a View
Atlanta, USA
01.2023 - 08.2023
- Directed front-of-house operations for 12-week pop-up dining events serving up to 600 guests daily.
- Coordinated with vendors to secure timely supply deliveries, ensuring uninterrupted service during events.
- Managed POS programming to streamline order processing and payment.
- Designed innovative cocktail menus that elevated guest experience and engagement.
Bar & Floor Manager
54 York Restaurants
Ottawa, Canada
01.2021 - 12.2022
- Supervised team of over 50 staff, optimizing shift coverage and enforcing compliance with closing procedures to enhance operational efficiency.
- Coordinated liquor procurement and bar preparation across multiple venues to ensure consistent quality and service.
- Developed and launched seasonal cocktail menus to enhance customer experience.
- Conducted staff education on over 75 wines, improving product knowledge and enabling increased upselling opportunities.
General Labourer (Seasonal)
Yards Unlimited Landscaping
Ottawa, Canada
01.2019 - 11.2020
- Operated heavy machinery for landscape installations, including patios, masonry, and water features.
- Interpreted blueprints to confirm adherence to building codes and safety regulations, facilitating successful project completion.
- Conducted regular equipment checks to maintain operational efficiency and ensure safety compliance.
- Maintained various equipment, encompassing hand and power tools.
Warehouse Operations Supervisor
Day & Ross Transportation
Ottawa, Canada
01.2019 - 11.2020
- Coordinated inventory management using advanced tracking systems to maintain accurate stock levels.
- Oversaw logistics operations, ensuring timely delivery of goods to multiple locations.
- Optimized transportation routes to enhance efficiency and reduce costs.
- Monitored shipment progress, providing timely updates to customers.
Sales Coach
Global Work and Travel
Surfers Paradise, Australia
12.2016 - 01.2018
- Implemented strategies to elevate sales team performance, driving achievement of sales targets.
- Developed training programs to improve sales techniques and product knowledge, fostering team growth.
- Conducted weekly meetings with sales team to assess progress and identify improvement areas.
- Created role-playing scenarios to simulate real-world selling situations.
Financial Advisor
Freedom 55 Financial
Ottawa, Canada
12.2013 - 11.2016
- Developed personalized financial plans for diverse client portfolios to meet unique needs.
- Monitored client portfolios, aligning investments with established goals and objectives.
- Analyzed market trends to deliver informed investment recommendations.
- Conducted account reviews to verify compliance and enhance client satisfaction.
- Leveraged financial planning software to monitor progress and optimize strategies.
- Engaged in community marketing initiatives to strengthen brand awareness.
Education
Some College (No Degree) - Civil Engineering
09-2010
Some College (No Degree) - Architectural Engineering
09-2008
High School Diploma -
06-2007
Skills
- Team leadership and staff training
- Operations and logistics management
- Client relations and service excellence
- Inventory and budget control
- Event and project coordination
- Point-of-sale system management
- Conflict resolution strategies
- Sales strategy development
- Performance coaching
References
Available upon request.
Timeline
Server - The Rideau Club
05.2025 - Current
Bar Manager - Lonestar Texas Grill
01.2024 - 04.2025
Bartender – Opening Team - Giulia Pizza & Wine
08.2023 - 01.2024
Operations & Guest Service Manager - Dinner With a View
01.2023 - 08.2023
Bar & Floor Manager - 54 York Restaurants
01.2021 - 12.2022
General Labourer (Seasonal) - Yards Unlimited Landscaping
01.2019 - 11.2020
Warehouse Operations Supervisor - Day & Ross Transportation
01.2019 - 11.2020
Sales Coach - Global Work and Travel
12.2016 - 01.2018
Financial Advisor - Freedom 55 Financial
12.2013 - 11.2016
Algonquin College - Some College (No Degree), Civil Engineering
Algonquin College - Some College (No Degree), Architectural Engineering
John McCrae Secondary School - High School Diploma,