Scott Roland
Cochrane,AB
Summary
Dedicated professional driver with a proven track record of efficiently transporting goods and ensuring timely deliveries. Expertise in customer service, vehicle maintenance, and fostering positive customer interactions enhances operational effectiveness. Committed to team collaboration and adaptability, consistently achieving reliable results in fast-paced environments. Recognized for punctuality, strong safety awareness, and exceptional problem-solving abilities that contribute to overall success.
Overview
2026
2026
years of professional experience
Work History
Sales Service Delivery Driver
Gordon Food Service
10.2022 - Current
- Build strong relationships with customers through on-site presence, addressing concerns proactively and identifying opportunities for service improvement
- Assisted in training new drivers on best practices for safe driving and efficient delivery processes
- Perform daily inspections of trucks and trailers to ensure safety, roadworthiness, and compliance with DOT and company regulations Identify and report any mechanical issues or safety concerns to prevent downtime and ensure driver safety
- Inspect products prior to delivery to identify and remove damaged or expired items, ensuring only quality goods reach the customer
- Collaborate with sales team members to accommodate next-day special delivery requests
Assistant Transportation Supervisor
Gordon Food Service
01.2018 - 09.2022
- Schedule AM and PM drivers to ensure optimal route coverage and on time deliveries.
- Conduct equipment counts and manage inventory to maintain operational readiness.
- Coordinate backhaul pickups to maximize logistical efficiency
- Monitor and support warehouse operations to maintain productivity
- Provide responsive support to customer service and sales teams
- Conduct regular site visits to both new and existing customers to ensure delivery processes align with expectations and customer specific requirements
Sales service delivery driver
Gordon Food Service
01.2014 - 01.2018
Warehouse order selector
GFS
01.2010 - 01.2014
- Picking orders and following stop sequence in correct order - Proper labeling and handling of all product.
- Working in a fast pace environment.
Warehouse forklift
GFS
- Replenishing and stocking product throughout the warehouse Keeping all isles neat and tidy.
- Following safe work practice for myself and others around me.
Warehouse loader
GFS
- Trailer maintenance including quality checks, temperature compliance and overall trailer hygiene.
- Organization of pallets with product and loading them according to their stop sequence to create a time efficient work environment for the driver, Creating solutions for extra or overloaded pallets on loads.
Education
Course Completion Certificate - Marketing & Sales, Management
U of T Continuing Education Courses
04-2026
Certificate Completion - People Management
Coaching For Performance Workshop
Milton, ON11-2019
AZ/Class 1 Licensing - Transport Truck Driving School
KRTS Transportation Specialists Inc
Caledonia, ON01-2015
Transportation of dangerous goods -
Skills
- Friendly, positive attitude, genuine, motivated, strategic thinking, problem solver
- Strong communication skills with the ability to listen actively and respond professionally
- Proven ability to build and maintain positive customer relationships through consistent follow-up and on-site presence
- Skilled at handling complaints calmly and effectively, turning negative experiences into positive outcomes
Hobbies and Interests
- Traveler
- Motorcycles
- Poker Player
- Youtube Vlogger
- Foodie
Timeline
Sales Service Delivery Driver
Gordon Food Service
10.2022 - Current
Assistant Transportation Supervisor
Gordon Food Service
01.2018 - 09.2022
Sales service delivery driver
Gordon Food Service
01.2014 - 01.2018
Warehouse order selector
GFS
01.2010 - 01.2014
Transportation of dangerous goods -
Warehouse forklift
GFS
Warehouse loader
GFS
Course Completion Certificate - Marketing & Sales, Management
U of T Continuing Education Courses
Certificate Completion - People Management
Coaching For Performance Workshop
AZ/Class 1 Licensing - Transport Truck Driving School
KRTS Transportation Specialists Inc