SCOTT RESTOULE
Kitchener,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Millwright apprenticeship position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Call Center Agent
Rogers communications
11.2019 - 10.2023
- Built trust with customers through personalized conversations
- Developed effective communication and negotiation techniques to effectively resolve customer issues
- Collaborated closely with colleagues across departments such as technical support teams or sales representatives when necessary
- Maintained comprehensive knowledge of company products and services, policies, procedures, processes, features, benefits.
Packaging Machine Operator
Carlsberg Canada
10.2023 - Current
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Performed regular maintenance and cleaning of packing machinery.
- Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
- Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation.
Cook
The Works
05.2019 - 11.2019
- Supervised team members in the kitchen; delegating tasks, providing guidance, training staff
- Strictly adhered to health regulations regarding food storage temperatures, handling procedures
- Prepared variety of dishes using industrial kitchen equipment
- Demonstrated ability to work quickly and accurately in high-pressure environments.
Picker
Loblaw's
09.2016 - 02.2019
- Cooked food according to recipes set by establishment
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality
- Stored and rotated food products properly, maintaining freshness
- Inspected kitchen equipment regularly for proper functioning; reporting any issues immediately
- Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
04.2015 - 07.2016
- Rotated between jobs to pull items, pack items, and load pallets
- Hand-selected and packed orders for shipment according to customer specifications
- Picked customer orders, reviewing for correct number and type of product to eliminate errors
- Operated pallet jacks and forklifts to move heavy loads safely around the warehouse
- Adhered to safety guidelines while operating machinery on the warehouse floor
- Maintained organized and clean work area.
Cook
Jack Astors
01.2020 - 02.2021
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Grand River Collegiate Institute
Skills
- Problem-Solving Skills
- Issue Resolution
- Cleaning and Organization
- Critical Thinking
- Heavy Machinery Operation
- Safety Standards
- Safety Procedures
Career Objective
- Call Center Agent, Rogers communications, Kitchener, Ontario
- Cook, The Works, Kitchener, Ontario
- Cook, Jack Astors, Kitchener, Ontario
Coursework
Construction
Timeline
Packaging Machine Operator
Carlsberg Canada
10.2023 - Current
Cook
Jack Astors
01.2020 - 02.2021
Call Center Agent
Rogers communications
11.2019 - 10.2023
Cook
The Works
05.2019 - 11.2019
Picker
Loblaw's
09.2016 - 02.2019
04.2015 - 07.2016
High School Diploma -
Grand River Collegiate Institute
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