SCOTT PATRICK

• Developed rapport with regular customers by remembering their names and preferences, fostering loyalty within the establishment''s patron base.
• Promoted special offers and upsold menu items effectively, increasing overall revenue per transaction.
• Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
• Demonstrated strong multitasking capabilities by managing multiple tasks simultaneously while maintaining high standards in customer service.
• Maintaining inventory; receiving liveries; processing costumers orders; processing warranties; stocking and organizing shelves

Pro shop: Selling and handling firearms; processing Government paperwork; strict inventory control (firearms and ammo

• Assisted in organizing and overseeing assignments to drive operational excellence.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Developed detailed plans based on broad guidance and direction.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Launched quality assurance practices for each phase of development
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Managed senior-level personnel working in marketing and sales capacities.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.