Scott Palmer
Pleasanton
Summary
Medical Sales Professional with over 23 years of expertise in driving revenue growth in the healthcare sector through strategic sales and territory expansion. Recognized for exceptional skills in capital sales, account management, business development, with a proven track record of achieving top national rankings and multiple Presidents Club awards. Committed to advancing healthcare solutions by fostering stronger client relationships and delivering innovative product training and technical guidance.
Overview
24
24
years of professional experience
Work History
Territory Representative
Nobel Biocare
01.2016 - Current
- Generated over $205K of new business in 2025 through digital study clubs and doctor education programs on implantology.
- Cultivated relationships with oral surgeons, periodontists, prosthodontists, general dentists, and dental laboratories to enhance collaboration.
- Executed marketing strategies for titanium dental implants and bone products to increase market presence.
- Educated surgeons and staff on implant technology and surgical protocols to ensure effective usage.
- Assisted in surgical procedures in both office settings and operating rooms to support successful outcomes.
- Grew territory from 88% to 105% of plan within first year, demonstrating strong sales acumen.
- Achieved Presidents Club recognition in 2018, 2019, 2020, and 2023 for exceptional sales performance.
- Acquired 10 new doctors for biologics and implant placement, expanding client base and driving growth.
Business Development Representative
Fifth Third Bank
01.2014 - 01.2016
- Oversaw all sales and business development functions within a given territory, including new product rollouts, key account management, customer relationship development, and contract negotiations.
- Transformed underperforming market into a consistent high performer by implementing targeted strategies.
- Established portfolio growth and consistency by signing strategic new dealer clients.
- Engaged dealer principals and general managers to introduce product and secure interest in partnership.
- Negotiated with large dealer groups for profit sharing programs to become a preferred lender.
- Fifth Third Bank (5/3 Bank) is a U.S. regional banking corporation, Headquartered in Cincinnati, Ohio at Fifth Third Center. Fifth Third is the 5th largest Regional Bank within the automotive loan origination industry.
- Grew originations from $1.7M monthly to $7M monthly within 12 months.
- Generated $63M in new portfolio growth 2015.
- Exceeded Yearly Sales Quotas.
Business Development Representative
Wells Fargo Dealer Service Aka. Wachovia Dealer Services Inc.
Pleasanton
01.2007 - 01.2014
- Oversaw all sales and business development functions within a given territory, including new product rollouts, key account management, customer relationship development, and contract negotiations.
- Facilitated $600 million in loan originations from 2007 to 2014, contributing to overall sales growth.
- Earned recognition as a Presidents Club Award recipient for excellence in sales during 2009-2013.
- Oversaw sales team operations while acting as interim Business Development Manager in 2012.
- Led and trained new sales hires on processes and marketing strategies, enabling achievement of average sales quotas of $5 million per month.
- Managed account portfolio profitability, implementing corrective action plans to resolve profitability issues.
- Design, implement, and adjust various sales plans and programs.
- Consistently developed strong and sustainable relationships with both internal and external clients.
- Marketed banked endorsed dealer aftermarket products consisting of Warranty Solutions 600 sales annually and also Advanced Gap protection 1800 sales annually.
- Wells Fargo Dealer Services is the 2nd largest automotive lender in the nation.
Area Sales Manager/ Assistant Manager/ Credit Manager
Wells Fargo Auto Finance
01.2003 - 01.2007
- Received the title of #1 Bay Area Sales Manager of the Year for 2006.
- Achieved top 10 ranking in overall sales on the West Coast.
- Exceeded Yearly Sales Quotas 2004-2006.
- Achieved a position in a Branch Manager training/feeder program due to performance and results.
- Developed and sustained a strong customer pipeline for Wells Fargo lender-secured loans.
- Specifically, I managed and nurtured the entire life of each loan through customer solicitation, sales of automotive loan products, and home equity lines.
- Monitored loan performance, initiated collection procedures, and sold repossessed collateral, ensuring effective loan management.
- Ranked as the second-best Employee of the Year in the district for 2004.
National Account Executive
PRSI, Inc.
Concord
01.2002 - 01.2003
- Generated and maintained accounts through personalized customer service, reviewed procedures, and strengthened relationships within national account customer base.
- Presented comprehensive reports on situations, trends, goals, and milestones to owners, providing actionable solutions through detailed analysis.
- Supported team building and developed strategies, leading to promotion to Assistant Manager with direct reporting to owner.
Education
Bachelor of Science - Business Administration, Option in Marketing
California State University Chico
01-2001
Skills
- Exceptional Customer Service
- Organizational Monthly Planning
- Solution selling strategies
- Sales presentations
- Outstanding Team Player
- Efficient Time management
- Educational technology
- Exceptional Customer Service
References
Immediately Available Upon Request
Professional Development
- Driving Sales Excellence
- Understanding Your Market
- Warranty Solutions
- Service Contract Agent Training
Timeline
Territory Representative
Nobel Biocare
01.2016 - Current
Business Development Representative
Fifth Third Bank
01.2014 - 01.2016
Business Development Representative
Wells Fargo Dealer Service Aka. Wachovia Dealer Services Inc.
01.2007 - 01.2014
Area Sales Manager/ Assistant Manager/ Credit Manager
Wells Fargo Auto Finance
01.2003 - 01.2007
National Account Executive
PRSI, Inc.
01.2002 - 01.2003
Bachelor of Science - Business Administration, Option in Marketing
California State University Chico