Scott Nguyen
Huntington Beach,CA
Summary
Results-oriented and innovative talent acquisition manager with a proven track record of implementing strategic initiatives that drive quality hires, improve time-to-fill positions, and increase candidate conversion rates. Skilled in leveraging data-driven approaches and analytics to optimize recruiter performance and recruitment processes, resulting in improved hiring outcomes. Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.
Overview
27
27
years of professional experience
Work History
Talent Acquisition Manager
Recruiter 360 Inc.
11.2016 - Current
- Develop and implement effective recruitment strategies to attract qualified candidates through various channels from colleges recruitment, job boards, social media, networking events, and employee referrals to achieve hiring goals
- Responsible for the full-cycle recruiting activities and maintaining metrics, reports and candidates status through Applicant Tracking System (ATS) database
- Source and recruit highly skilled candidates using agency specific methodologies, best practices and innovative recruiting techniques
- Work with clients, hiring managers, and key stakeholders to define recruiting strategy based on recruitment needs, clearly define and manage the recruiting progress and expectations
- Lead the hiring, training and coaching of agency 15+ Talent Acquisition Consultant (TAC) day-to-day recruiting activities, business acquisition, pre-screening and candidate selection, and TAC team development nationwide
- Lead an energized and client-focus recruiting team of 15+ Talent Acquisition Consultants across multiple states performing business development, sourcing, recruiting and maintain client relations
- Implemented a data-driven approach to talent acquisition through analytics and metrics to optimize recruitment process and improve recruiting outcomes that resulted in more than 30% increase in candidate placement rate
- Extend employment offer and negotiate salary counteroffer between candidates and employers
- Lead the contract and temp staffing division on temp mark-up recruiting fees, manage all temporary jobs payroll implementation, timecard reporting and payroll schedules through vendors.
National Recruiting Manager (Contract)
Christie Digital Systems
06.2017 - 02.2018
- Responsible for end-to-end sourcing and recruiting activities through various channels, such as job boards, social media, professional networks, and future hiring needs
- Track recruiting KPIs and metrics to measure the effectiveness of the recruitment process to determine Time-to-Hire, Cost-per-Hire, Source-of-Hire to measure the effectiveness of recruitment strategies
- Extend job offers, negotiate terms, and coordinate the onboarding process for new hires, ensuring a smooth transition into the company
- Develop and implement comprehensive talent acquisition strategies to attract, recruit, and retain top talent for all active technical and management positions in the US and Canada operations
- Create and post engaging job ads on various platforms, ensuring they reach the right audience and effectively communicate the job requirements and company culture
- Develop and maintain relationships and recruiting campaigns with colleges, universities, and other professional associations to build a talent pipeline.
- Managed recruitment budget, ensuring cost-effective strategies were implemented without compromising talent acquisition quality or efficiency.
- Developed and maintained strong relationships with hiring managers, resulting in improved candidate selection and faster hires.
- Established KPIs for the recruiting team, monitoring performance metrics to continually optimize processes and drive results.
- Designed creative recruitment marketing campaigns to build employer brand awareness and attract top candidates in a competitive market.
- Established strong partnerships with external search firms, leveraging their expertise and resources to fill specialized roles quickly and effectively.
- Increased diversity within the organization by developing inclusive recruiting initiatives and partnering with diversity-focused organizations.
- Organized career fairs, networking events, and open houses to engage prospective candidates in-person and expand the company''s talent pool.
- Evaluated recruitment technology tools such as video interviewing platforms or AI-driven assessments to enhance the overall hiring process experience for both candidates and recruiters alike.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Senior Technical Recruiting Lead (Contract)
Southern California Edison (SCE)
09.2015 - 10.2016
- Responsible for the end-to-end recruiting processes for technical and non-technical positions across multiple business units.
- (Electrical Engineer, Power System Application Engineer, Cybersecurity Engineer, Substation Project Engineer, Energy Efficient Engineer, Civil Construction Engineer etc.) Proactively source and engage with potential candidates through various channels, including job boards, social media, professional networks, and employee referrals.
- Partner closely with multi-state business units hiring managers and HR leadership to understand hiring needs and develop effective recruitment strategies.
- Create detailed and accurate job descriptions from SCE ATS database to effectively communicate job essential functions, requirements, and company culture.
- Conduct thorough candidates screenings, technical assessments, and interviews to evaluate candidate skills, experience, and cultural fit.
- Establish and maintain relationships with colleges, universities, and professional associations to develop robust talent pipeline for current and future hiring needs.
Regional Recruiting Manager
ABM Industries
11.2012 - 10.2013
- Led and managed the full-cycle and day-to-day recruitment activities from Denver to California for ABM client (Flowers Foods), the second-largest producer and marketer of packaged bakery foods in the U.S
- With 2023 sales of $5.1 billion
- Responsible for the hiring, training, and mentoring of all regional recruiters, with a primary focus on sourcing, recruiting, pre-screening, and candidate onboarding based on critical skills and available financing to purchase company Direct-Store-Delivery (DSD) route franchises
- Conducted sales and recruitment presentations to potential qualified candidates and business owners to purchase the DSD Program
- Successfully recruited over 1,000 Franchisee Business Owners within a 9-month timeframe, resulting in over $100 million in new franchise purchases and equipment leasing
- Utilized Taleo Applicant Tracking System (ATS) to manage candidate pipelines, track recruiting progress and success, utilizing recruiting advertisement data to determine Cost-Per-Hire, Time-to-Hire and implemented innovative recruiting strategies to speed recruit over 1000 candidates less than a year
- Fostered and maintained relationships with vendors, C-Level Executives and HR leadership to support requested funding for recruitment advertisements and campaigns.
Recruiting & Employee Relations Manager
UniBenefits, Inc.
01.2004 - 10.2012
- Recruiting & Staffing: Proactively source and recruit candidates utilize various channels such as job boards, social media, networking events, and professional networks to identify and attract potential candidates
- Conduct initial candidate pre-screening interview resumes and assessing candidates qualifications and to open active job requisitions
- Developed and fostered relationships with clients, passive candidates, maintaining a talent pipeline for future openings by engaging regularly with potential hires
- Sourcing and using Boolean searches, advanced job boards filters, and other sourcing tools to locate hard-to-find technical talent for specialized roles
- Partner with hiring managers to understand specific role requirements, ensuring that sourcing and screening efforts align with the company's needs
- Employee Relation & Claim Management: Collaborate with client companies legal counsels after conduct thorough investigations into employee complaints, misconduct, discrimination, harassment, and other workplace issues to ensure compliance with company policies and legal standards
- Monitored employees adherence to labor laws, company policies, and regulations, including mitigating risks related to employee employment separations and terminations
- Advisor and trainer to managers and employees on company policies on employment disputes process, sexual harassment and workplace behavior, and legal compliance to promote a positive work culture
- Served as a liaison and duly representative in unemployment claim appeal hearing, including EEOC hearings and other employment-related litigation with company legal counsel, ensuring that the company’s interests are protected.
Unemployment Claims Benefits Adjudicator & Investigator
State Unemployment Department
03.1998 - 12.2004
- Overseeing claim processing and manage overall processing of unemployment insurance claims, ensuring timely and accurate determination of eligibility and benefits
- Ensure that claim process is within compliance and policy in accordance with federal and state laws and employment labor code, as well as EDD departmental policies and procedures
- Oversee and conduct claimant interviews and determine escalated issues that needed further investigation, complaints from claimants, and action taken to ensure a high level resolutions
- Monitored claims and key performance indicators (KPI), such as claim processing times to meet deadline and accuracy rates, and report on the claims adjudicated to senior management
- Conduct employment separation disputes interview and identify potential wrong termination so to determine claimant and employer eligibility and denial within the California employment laws and codes (Title 22, Title 7, Worker Compensation (WC) and Family Medical Leave Act (FMLA)
- Administer the policies, procedures, guidelines as well as training to ensure employees and employers are in compliance with California Unemployment Insurance Codes (CUIC), EEOC, ADAAA and in compliance with Federal and State labor and employment laws
- Processed claim appeal and attend UI claim hearing with the California UI Appeal Board (CUIAB) and Administrative Law Judge (ALJ).
- Evaluated employees disputes and complaints by analyzing claim files, conducting interviews, and reviewing relevant documentation for adjudication..
Education
B.A. Business Management -
University of Phoenix
Society of Human Resource Management (SHRM)
B.S. in Biology -
Cal State Los Angeles (CSULA)
Skills
- Sourcing & recruitment Strategies
- Leadership & team building (coaching & mentoring)
- Employment Laws and Compliance
- Diversity, Equity & Inclusion (DEI) OFCCP ITAR AAP FMLA
- Applicant Tracking System (Taleo, iCIMS, Greenhouse, Workday)
- Data-driven decision-making
- Social media & AI recruiting
- College & university recruiting
- New business acquisition & contract negotiation
- Training and Development
- Exit Interviews and employee relations
- Payroll Processing (ADP, Paychex etc)
- Hiring and Onboarding
Companies
- Children’s Hospital of Orange County (CHOC)
- Children’s Hospital of Los Angeles
- San Diego Scripps Healthcare
- Integrity Marketing Group (Fintech)
- Keller Williams Realty
- Premier Business Bank
- California Bank & Trust
- SpaceX
- Edward LifeScience
- Southern California Edison (SCE)
- Raytheon
- Bandai Namco
- GardaWorld
- ABM
- Flowers Foods
Industry
Healthcare & Wellness, Fintech, Insurtech, Banking, Manufacturing, Aerospace, Cybersecurity, Transportion and more
Coreknowledge
- Talent Acquisition Strategist
- Project Management
- P&L
- Employee Relations & Labor Law
- OFCCP
- ITAR
- AAP
- Taleo
- ICims
- Greeenhouse
- Lever
- Recruitment Metrics & Analytics
- Client Account Management
- College & University Recruiting
- Succession & Workforce Planning
- Sales & Marketing
- AI
- Budgeting & Forecasting
- Leadership & Team Management
Locations
- Orange County, CA
- Los Angeles County, CA
Personal Information
Title: Recruiting Manager & Sr. HR Business Partner (Health & Wellness and Clinical)
Timeline
National Recruiting Manager (Contract)
Christie Digital Systems
06.2017 - 02.2018
Talent Acquisition Manager
Recruiter 360 Inc.
11.2016 - Current
Senior Technical Recruiting Lead (Contract)
Southern California Edison (SCE)
09.2015 - 10.2016
Regional Recruiting Manager
ABM Industries
11.2012 - 10.2013
Recruiting & Employee Relations Manager
UniBenefits, Inc.
01.2004 - 10.2012
Unemployment Claims Benefits Adjudicator & Investigator
State Unemployment Department
03.1998 - 12.2004
B.A. Business Management -
University of Phoenix
Society of Human Resource Management (SHRM)
B.S. in Biology -
Cal State Los Angeles (CSULA)
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