Scott Millen
Pembroke,ON
Summary
A full-time position as a PERSONAL SUPPORT WORKER
Strong advocate for human rights and dignity Proactive towards personal care first – executing client’s priorities and values Known for successfully and safely bridging gaps in care that other workers cannot achieve In possession of many letters of recommendation from clients Established reputation for going above and beyond what is expected A belief in empathy, not sympathy, with the personality and communication skills to successfully engage clients of all ages, backgrounds, and ability
Overview
11
11
years of professional experience
Work History
Facility Team lead
Bayshore HomeCare
10.2021 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Personal Support Worker
Bayshore Home Care
08.2018 - 11.2021
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Personal Support Worker
Paramed Home care
08.2015 - 12.2021
Revera
09.2014 - 12.2014
- Company Overview: became Paramed
- Became Paramed
Bonnechere Manor
01.2014 - 12.2014
Revera Home Healthcare
01.2014 - 12.2014
The Grove
07.2014 - 09.2014
Education
Personal Support Worker Diploma -
Willis College
Arnprior, ON01.2014
O.S.S.D. - high school diploma
Renfrew County Board of Education
01.2013
Skills
- Interpersonal skills
- Safety
- Assisting a person with
- Meal Preparation
- Optimal Support and Care
- Planning
- Administration and charting
- Personal Hygiene
- Cognitive Impairment
- Mental Health Issues
- Managing ongoing conditions
- Assisting with medications
- Assisting a person who is dying
- 1st visit assessment and development of care plans
- Evaluation of household needs from a holistic perspective
- Continuous connection with supervisors
- Self-management of scheduling
- Promote exercise and wellness with clients of all ages
- Diversity
- Experience providing palliative care and emotional support to families
- Time management
- Bathing
- Shaving
- Skin care
- Toileting
- Operating Hoyer and ceiling lifts
- Electronic charting
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Privacy and confidentiality
- Patient care
- Palliative care
- Housekeeping tasks
- Meal preparation
- Compassionate care
- Recreational activities
- Client relationship management
- Daily living support
- Verbal and written communication
- Mental health support
- Geriatric care
- Rehabilitation assistance
- Client dressing
- Toileting assistance
- Elderly care
- First aid and safety
- ADL assistance
- Respectful and compassionate
- Daily living assistance
Languages
English
Professional Working
Summaryofskillsandexperience
Homecare, Interpersonal skills, Safety, Assisting a person with Meal Preparation, Optimal Support and Care Planning, Administration and charting, Personal Hygiene, Cognitive Impairment, Mental Health Issues, Managing ongoing conditions, Assisting with medications, Assisting a person who is dying, 1st visit assessment and development of care plans, Evaluation of household needs from a holistic perspective, Continuous connection with supervisors – Coordinator, Nursing, RPN, Self-management of scheduling, Promote exercise and wellness with clients of all ages, Diversity – half-hour visits to 8 hour hospital-to-home shifts, Experience providing palliative care and emotional support to families, Consistently manage a caseload of 25 clients/week – up to 110 hours, Have become the ‘go-to’ PSW for a variety of clients, Time management – 10 clients in 90 minutes, Successfully maintained a ‘personal touch’ in a high volume situation, Male, female, teenagers – 104 years old, Alzheimer’s, dementia, Huntington’s, Parkinson’s, ABI, amputees, paralysis, seizure disorders, Down’s Syndrome, schizophrenia, developmentally delayed, mental health, OCD, sexually aggressive
Certificationsachieved
- First Aid & CPR and AED Level C, St. John Ambulance
- Gentle Persuasion Seminar, Revera Home Healthcare
Attributesandcarephilosophy
- Strong advocate for human rights and dignity
- Proactive towards personal care first – executing client’s priorities and values
- Known for successfully and safely bridging gaps in care that other workers cannot achieve
- In possession of many letters of recommendation from clients
- Established reputation for going above and beyond what is expected
- A belief in empathy, not sympathy, with the personality and communication skills to successfully engage clients of all ages, backgrounds, and ability
- Current valid vulnerable sector check
Timeline
Facility Team lead
Bayshore HomeCare
10.2021 - 09.2024
Personal Support Worker
Bayshore Home Care
08.2018 - 11.2021
Personal Support Worker
Paramed Home care
08.2015 - 12.2021
Revera
09.2014 - 12.2014
The Grove
07.2014 - 09.2014
Bonnechere Manor
01.2014 - 12.2014
Revera Home Healthcare
01.2014 - 12.2014
Personal Support Worker Diploma -
Willis College
O.S.S.D. - high school diploma
Renfrew County Board of Education
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