Scott MacKinnon
St. John's,NL
Summary
Developed key skills in fast-paced sales environment, including team leadership, strategic planning, and customer relationship management. Proven ability to drive sales growth and enhance team performance. Looking to transition these skills into new field, contributing to dynamic and results-oriented team.
Overview
23
23
years of professional experience
Work History
Sales Manager
Emberley Fireplace And Developments Ltd.
02.2023 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups..
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
General Sales Manager
Greavette GM, Cadillac And Corvette
09.2020 - 05.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved and exceeded profit goals and sales goals for new and used departments.
- Raised profits in Finance Office, drove a process driven environment.
- Managed new and used inventory to control costs.
Territory Business Manager
Industrial Alliance Insurance And Financial Services
05.2022 - 02.2023
- Joined thempany again as NL Territory Manager. Was also their National Trainer from 2007-2012.
- Worked with automotive dealers to improve Finance office profits and sales targets.
- Worked with senior management of dealerships to implement sales process, sales targets and coaching and training to achieve these goals.
- Conducted review meetings to keep everyone on target to sales goals.
Trainer and Performance Specialist
First Canadian Insurance And Industrial Alliance
04.2002 - 04.2015
- Worked for both companies in roles as Training Manager on both national and provincial basis.
- Covered much of Canada for these two companies to train and improve results for automotive dealerships.
- Created and presented new training material, improved process and profits for both large and small clients.
- Travel in this career was countrywide and allowed me to experience unique places and and build strong relationships on a nationwide basis.
Education
Post-Graduate Certificate - Finance And Marketing
Humber College
Toronto, None05.1997
Bachelor of Arts - Political Science And Business
Memorial University of Newfoundland
St John's, None05.1996
High School Diploma -
Gonzaga High School
St. John's, NL06.1991
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Motivational skills
Languages
English
Full Professional
Timeline
Sales Manager
Emberley Fireplace And Developments Ltd.
02.2023 - 12.2024
Territory Business Manager
Industrial Alliance Insurance And Financial Services
05.2022 - 02.2023
General Sales Manager
Greavette GM, Cadillac And Corvette
09.2020 - 05.2023
Trainer and Performance Specialist
First Canadian Insurance And Industrial Alliance
04.2002 - 04.2015
Post-Graduate Certificate - Finance And Marketing
Humber College
Bachelor of Arts - Political Science And Business
Memorial University of Newfoundland
High School Diploma -
Gonzaga High School
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