scott Mackenzie
Pointe-Claire,QC
Summary
Motivated Server skilled in multitasking in fast-paced environments. Supports team and customer needs with high-quality dining assistance. Proficient in menu knowledge to keep customers satisfied. Builds strong relationships and effectively manages time.
Overview
6
6
years of professional experience
Work History
Server
Playground Poker
Montreal , Quebec
2024.01 - Current
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
Busboy/Runner
Bordelle
Montreal , Quebec
2023.08 - 2023.11
- I cleared tables to maintain a high turnover rate and minimize wait times.
- Observed tables to tend to guest needs and identify customer service opportunities.
- I removed dishes and glasses from tables or counters to take to the kitchen for cleaning.
Busboy
McKibbins
2020.02 - 2021.10
- Assisted servers to optimize guest dining experience.
- Stocked service supply areas with tableware, garnishes, and prepared food.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Busboy
Ye Ole Orchard
2019.01 - 2019.08
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Busboy
Kelly's Orchard
2018.05 - 2018.12
- Cleared tables to maintain a high turnover rate and minimize wait times.
- Helped employees complete required activities during peak periods.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Education
Skills
- Table service and cleaning
- Bar organization and preparation
- Keg room management
- Food running
- Customer service
- Inventory management
- Time management
- Attention to detail
References
Available upon request
Timeline
Server
Playground Poker
2024.01 - Current
Busboy/Runner
Bordelle
2023.08 - 2023.11
Busboy
McKibbins
2020.02 - 2021.10
Busboy
Ye Ole Orchard
2019.01 - 2019.08
Busboy
Kelly's Orchard
2018.05 - 2018.12
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