Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Scott Macaulay-Letkeman

Scott Macaulay-Letkeman

Prince George,BC

Summary

Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Car Detailer

Toyota Motor
Prince George , BC
01.2025 - Current
  • Conducted thorough exterior and interior vehicle cleaning and detailing to enhance customer satisfaction.
  • Utilized specialized tools and equipment for effective paint correction and scratch removal.
  • Ensured compliance with safety protocols while performing detailing tasks in fast-paced environment.
  • Trained new staff on detailing techniques, equipment usage, and best practices for quality assurance.

Delivery Driver

Napa
Chilliwack, British Columbia
03.2024 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Retail Sales Associate

Princess Auto
Abbotsford , BC
05.2023 - 02.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and helped with product questions, selections, and purchases.

Automotive Tech

M&M Auto
Abbotsford , BC
04.2020 - 09.2022
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

Trades Certificate - Automotive Technician Foundation

University of The Fraser Valley
Abbotsford, BC
05.2022

Skills

  • Retail Sales Experience
  • Retail Merchandise Quality Standards
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Customer service
  • Car washing techniques
  • Automotive detailing
  • Interior and exterior cleaning

Certification

  • Serving It Right
  • Mechanics level one

Timeline

Car Detailer

Toyota Motor
01.2025 - Current

Delivery Driver

Napa
03.2024 - 08.2024

Retail Sales Associate

Princess Auto
05.2023 - 02.2024

Automotive Tech

M&M Auto
04.2020 - 09.2022

Trades Certificate - Automotive Technician Foundation

University of The Fraser Valley

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Scott Macaulay-Letkeman