Scott Keeler
Calgary,AB
Summary
Reliable automotive professional offering 15+ years of related experience. Experience in successful management and business development in the Auto Glass industry.
Precise auto glass professional bringing in-depth operational knowledge of various job-related tools and mechanical devices used on day-to-day basis. Successful track record maintaining, installing and repairing automotive in line with exacting quality standards. Providing sound understanding of different grades of auto glass and parts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Evolution Land Development Corporation
02.2017 - Current
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw divisional marketing, advertising and new product development.
Co-owner/Manager of Operations
Autofocus Glass Inc.
08.2018 - 05.2024
- Established foundational processes for business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Founded the business based on quality craftsmanship and customer service.
Auto Glass Technician
Speedy Glass Kelowna
08.2016 - 08.2018
- Replaced windshields and windows in vans, trucks and cars.
- Wrote tickets, updated accounts and closed out work orders.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Met or exceeded company-defined quality and production goals.
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
- Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
Education
No Degree - Automotive Glass Technician
Skilled Trades B.C.
Kelowna, BC01-2016
No Degree - Glaizer
Southern Alberta Institute of Technology
Calgary, AB01-2005
Skills
- Operations administration
- Planning and execution
- Fiscal oversight
- Management
- Marketing
- Organizational development
- Business development
- Operations management
- Business forecasting
Languages
English
Native or Bilingual
Certification
- Auto Glass Technician B.C., Skilled Trades B.C., [2016]
- ICBC Glass Repair Program Certification, ICBC., [2013]
Timeline
Co-owner/Manager of Operations
Autofocus Glass Inc.
08.2018 - 05.2024
Chief Operating Officer
Evolution Land Development Corporation
02.2017 - Current
Auto Glass Technician
Speedy Glass Kelowna
08.2016 - 08.2018
- Auto Glass Technician B.C., Skilled Trades B.C., [2016]
- ICBC Glass Repair Program Certification, ICBC., [2013]
No Degree - Automotive Glass Technician
Skilled Trades B.C.
No Degree - Glaizer
Southern Alberta Institute of Technology
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