Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Scott Johnston

Ottawa,ON

Summary

Proven track record in enhancing customer experiences and sales outcomes, notably with Amira Gabriel Fashion Group. Excelled in guest engagement and cash handling, demonstrating a strong work ethic and the ability to upsell effectively. Collaborated seamlessly with teams to exceed service expectations, leveraging exceptional customer service skills for significant achievements.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Browns Pub House
07.2019 - 04.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Sales Associate

Reitman’s
01.2017 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Associate

Amira Gabriel Fashion Group
07.2016 - 01.2017

• I set up show rooms all around Ontario for boutiques to come and fill their inventory as we sold many brands

• We met with buyers and showed them our different collections, then took large orders to be filled the following fashion season

• Answered customer questions about sizing, accessories, and merchandise care.

• Engaged with customers to build rapport and loyalty.

Education

Grade 12 -

Renfrew Collegiate Institute
Renfrew, ON
06.2005

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Team Player
  • Upselling

Languages

English
Native or Bilingual

Timeline

Server/Bartender

Browns Pub House
07.2019 - 04.2020

Sales Associate

Reitman’s
01.2017 - 06.2019

Sales Associate

Amira Gabriel Fashion Group
07.2016 - 01.2017

Grade 12 -

Renfrew Collegiate Institute
Scott Johnston