Scott Hoople
Mayerthorpe,AB
Summary
Adept Service Technician and Volunteer Firefighter with a proven track record at HiTech and Mayerthorpe. Excelled in installation, repair, and preventive maintenance, enhancing customer satisfaction and safety. Demonstrated exceptional teamwork and problem-solving abilities, ensuring efficient emergency response and equipment functionality. Skilled in customer service and troubleshooting, committed to ongoing professional development.
Overview
30
30
years of professional experience
Work History
Service Technician
HiTech
04.2021 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Volunteer Firefighter
Mayerthorpe
03.2020 - 11.2024
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
Education
Certificate of Technical Studies - Power Engineering 5th Class
Northern Alberta Institute of Technology
Edmonton, AB12-2024
Diploma - Automated Business Equipment Diploma
British Columbia Institute of Technology
Burnaby, BC04-1994
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Problem and issue resolution
- Troubleshooting skills
Timeline
Service Technician
HiTech
04.2021 - Current
Volunteer Firefighter
Mayerthorpe
03.2020 - 11.2024
Certificate of Technical Studies - Power Engineering 5th Class
Northern Alberta Institute of Technology
Diploma - Automated Business Equipment Diploma
British Columbia Institute of Technology
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