Scott Helle
Sydney,NS
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
22
22
years of professional experience
Work History
Business Owner
Inspired Wellness Cape Breton
Sydney, NS
12.2021 - Current
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Implemented campaigns and promotions to help with developing goods and services.
- Prepared staff work schedules and assigned team members to specific duties.
- Set pricing structures according to market analytics and emerging trends.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Interviewed, trained and supervised employees.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Kept records for production, inventory, income and expenses.
- Delegated work to staff, setting priorities and goals.
Naval Officer
Canadian Armed Forces
Sydney, NS
02.2015 - Current
- Requisitioned, received and properly stored unit equipment and supplies.
- Directed logistical training procedures to adhere to military regulations.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Coordinated planning and execution of multi unit events.
- Selected and assigned instructors to conduct training.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Created and utilized successful lesson plans to train on outlined material.
Business Owner
Jokers Wild Entertainment
Sydney, NS
01.2003 - Current
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Formed and sustained strategic relationships with clients.
- Kept up-to-date on regulatory changes affecting business operations.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Performed as a Magician, Stage Hypnotist, DJ, and Balloonist
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Tracked monthly sales to generate reports for business development planning.
Admissions Officer
Mantech Distance Education
North Sydney, NS
10.2010 - 10.2011
- Analyzed customer feedback to inform product development decisions.
- Reviewed applications for completeness and accuracy prior to processing.
- Conducted interviews with applicants in order to evaluate qualifications for admission.
- Counseled students regarding course selection, degree requirements, extracurricular activities, and other matters related to successful completion of an educational program.
- Maintained accurate records of all application materials received from prospective students.
- Responded promptly to inquiries from prospective students via email or telephone calls.
- Resolved problems that arose during the admissions process in a professional manner.
- Prepared reports summarizing admissions data such as number of applicants accepted, denied, waitlisted by gender, ethnicity, country of origin.
Sales Manager
Center for Distance Education
Sydney, NS
04.2006 - 09.2010
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Tracked monthly sales to generate reports for business development planning.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
- Prepared sales production reports for senior management.
Education
Human Resources Administration - Human Resource Management
Mactech Distance Education
North Sydney, NS06.2011
Skills
- Risk Mitigation and Management
- Cost Analysis and Savings
- Verbal and Written Communication
- Resources Allocation
- Talent Allocation
- Strategic Decision-Making
- Issue Resolution
- Relationship Building
- Staff Management
- Employee Training
- Quality Assurance
- Sales Strategics
- Recruitment and Hiring
- Staff Scheduling
- Business Leadership
- Budget Control
- Administrative Management
- Human Resources Oversight
- Donor Development
- Fundraising Campaigns
- Press Releases
- Conflict Resolution
- First Aid/CPR
Volunteer Work
- Royal Canadian Legion Br 138 (Treasurer)
- Canadian Red Cross
- Emergency Responder(18 years)
- Scouts Canada
- Freemasons of Nova Scotia
- Shriner's of Nova Scotia
Timeline
Business Owner
Inspired Wellness Cape Breton
12.2021 - Current
Naval Officer
Canadian Armed Forces
02.2015 - Current
Admissions Officer
Mantech Distance Education
10.2010 - 10.2011
Sales Manager
Center for Distance Education
04.2006 - 09.2010
Business Owner
Jokers Wild Entertainment
01.2003 - Current
Human Resources Administration - Human Resource Management
Mactech Distance Education