Scott Hall
Vacaville
Summary
Confident Customer Service Representative with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods. Knowledgeable Integrative Massage Therapist with 6 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments.
Overview
5
5
years of professional experience
Work History
Massage Therapist
36 Oaks Retreat
04.2019 - Current
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Maintained up to twenty returning clients a month.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Front Desk Associate
Planet Fitness Of Vacaville
10.2022 - 03.2023
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Offered facility tours and sold memberships
Massage Therapist
Massage Envy
04.2019 - 03.2020
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
- Worked with clients to ascertain medical history, potential issues and areas needing support.
Education
NASM Certification - Fitness Training And Sports Medicine
Nation Academy of Sports Medicine
355 E. Germann Rd. Suite 201. Gilbert, AZ 8529704.2023
Massage Certification - Massage Therapy
Healing Arts Institute
Citrus Heights12.2015
High School Diploma -
Elise P. Buckingham Charter Magnet High School
Vacaville, CA06.2003
Skills
- Customer consultation
- Strong Manual Dexterity
- Service Orientation
- Relationship building and management
- Sales expertise
- Marketing and advertising
Timeline
Front Desk Associate
Planet Fitness Of Vacaville
10.2022 - 03.2023
Massage Therapist
36 Oaks Retreat
04.2019 - Current
Massage Therapist
Massage Envy
04.2019 - 03.2020
NASM Certification - Fitness Training And Sports Medicine
Nation Academy of Sports Medicine
Massage Certification - Massage Therapy
Healing Arts Institute
High School Diploma -
Elise P. Buckingham Charter Magnet High School
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