Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Scott Elsbury

Welland,ON

Summary

Team Leader experienced in directing activities in property management/construction setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Overview

31
31
years of professional experience

Work History

Contractor

Pure Home Contracting
01.2020 - Current
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Identified areas for cost reduction, leading to significant savings without compromising quality.
  • Negotiated contracts and agreements with vendors, securing favorable terms for the company.

Property Manager/Handyman

Self-employed
03.2008 - Current
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated appointments to show marketed properties.
  • Maximized rental income while minimizing expenses through effective planning and control.

Shop Manager

SE Sales And Service Ltd
04.1993 - 01.2020
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Developed promotional campaigns to increase store foot traffic, ultimately boosting overall revenue.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Conducted ongoing market research to stay informed about industry trends which helped us refine our product offerings based on consumer preferences.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Licensed 310S And 310T Automotive Mechanic -

Mohawk College of Applied Arts And Technology
Hamilton, ON
01.1993

Skills

  • Supply Management
  • Worksite Safety
  • Project Support
  • Safety Knowledge
  • Equipment Installation
  • Subcontractor Relations
  • Residential Construction
  • Project Scope Assessment
  • Construction Management
  • Quality Control

  • HVAC Systems
  • Drywalling
  • Equipment Repair
  • Problem Solving
  • Time Management
  • Electrical Knowledge
  • Materials Procurement
  • Contract Negotiation
  • Construction Estimating
  • Customer Service
  • Building Codes Compliance
  • Painting and Finishing

Languages

English
Professional Working

Timeline

Contractor

Pure Home Contracting
01.2020 - Current

Property Manager/Handyman

Self-employed
03.2008 - Current

Shop Manager

SE Sales And Service Ltd
04.1993 - 01.2020

Licensed 310S And 310T Automotive Mechanic -

Mohawk College of Applied Arts And Technology

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Scott Elsbury