Scott Ellis
Summary
Results-driven professional with a proven ability to meet sales targets and deliver exceptional customer service. Skilled in leveraging Salesforce and AI tools to optimize time management and enhance client engagement. Adept at utilising innovative technologies to drive business growth while maintaining a strong focus on customer satisfaction. Committed to achieving excellence in sales performance and contributing to organizational success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Salesforce Commerce - Account Executive
Salesforce
Toronto, Ontario
2021.03 - Current
- Developed strong client relationships to understand business needs and deliver tailored solutions.
- Collaborated with cross-functional teams to design and implement effective commerce strategies.
- Managed account portfolios to ensure customer satisfaction and drive repeat business opportunities.
- Conducted market research to identify trends and inform product development initiatives.
Western Canada Enterprise Territory Manager
IBM
Vancouver, BC
2017.01 - 2021.03
- Led strategic initiatives to enhance customer engagement across Western Canada territory.
- Developed and implemented tailored solutions to meet diverse client needs and expectations.
- Coordinated cross-functional teams to drive complex projects from inception to successful completion.
- Cultivated relationships with key stakeholders to foster long-term partnerships and business growth.
IBM Cloud Services, Western Canada Territory Lead
IBM
Vancouver, BC
2015.07 - 2017.01
- Led strategic initiatives to enhance cloud adoption across Western Canada territory.
- Collaborated with cross-functional teams to develop customised cloud solutions for clients.
- Drove account management efforts, ensuring alignment with client objectives and requirements.
- Mentored junior team members, fostering professional development and enhancing team performance.
Education
Certified Professional Sales Person - Sales Leadership
National Association of Sales Professionals
USA 2023.02 - 2023.03
Master of Business Administration - Corporate Finance
Australian Graduate School of Management
Sydney, Australia 2010.01 - 2011.08
Bachelor of Arts - Economics
Wilfrid Laurier University
Waterloo, Ontario 1999.09 - 2003.06
Skills
- Meeting sales targets
- Experience with Salesforce
- Proficiency with AI tools including ChatGPT, Gemini, and Perplexity
- Customer Service
- Leadership proficiency
Timeline
Certified Professional Sales Person - Sales Leadership
National Association of Sales Professionals
2023.02 - 2023.03
Salesforce Commerce - Account Executive
Salesforce
2021.03 - Current
Western Canada Enterprise Territory Manager
IBM
2017.01 - 2021.03
IBM Cloud Services, Western Canada Territory Lead
IBM
2015.07 - 2017.01
Master of Business Administration - Corporate Finance
Australian Graduate School of Management
2010.01 - 2011.08
Bachelor of Arts - Economics
Wilfrid Laurier University
1999.09 - 2003.06