Scott Easterbrook
Val-David
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
Work History
Gerant/portier
Bar la source
Val-Morin
10.2022 - 01.2026
- Supervised daily operations and staff performance in a busy bar environment.
- Trained new employees on service standards and customer interaction techniques.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Gerant/portier
Bar la rendez vous
Sainte-Adele
10.2016 - 10.2022
- Supervised daily operations and staff performance in a busy bar environment.
- Trained new employees on service standards and customer interaction techniques.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Assisted in developing promotional events to attract new customers and boost sales.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Entretien terrain de golf
Golf val morin
Val-Morin
04.2011 - 10.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Riverdale High School
Pierrefonds, QCSkills
- Customer service
- Complaint resolution
- Staff supervision
- Employee training
- Quality assurance
- Inventory management
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Leadership
- Coaching and mentoring
- Strategic planning
Timeline
Gerant/portier
Bar la source
10.2022 - 01.2026
Gerant/portier
Bar la rendez vous
10.2016 - 10.2022
Entretien terrain de golf
Golf val morin
04.2011 - 10.2016
Riverdale High School