Scott Dennis
Winnipeg,MB
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Software Developer
Bold Commerce
Winnipeg, Manitova
05.2020 - Current
- Built RESTful APIs that were consumed by the frontend of the apps as well as 3rd parties, including providing technical documentation on APIs
- Built end to end features using React frontend and PHP (Larvel)/Golang backend.
- Built API driven internal tool to automate the installation of the apps, increasing the successful install rate and lower the time for an install to be completed.
- Built internal scripts that were used by the dev team to automate common support requests, reducing manual work that the dev team had to do.
Tier 2 Technical Support Specialist
Bold Commerce
Winnipeg, MB
06.2019 - 05.2020
- Analyzed code to assist support team in finding solutions and workarounds to problems.
- Resolved store front issues with our apps using javascript, html, css, and liquid
- Created a an internal CLI tool using Node.js/Typescript for use in our support department to modify storefronts, reducing our turn around time for support requests.
Merchant Success Specialist (Product Expert)
Bold Commerce
Winnipeg, MB
01.2018 - 06.2019
- Provided primary customer support to internal and external customers.
- Provided line of communication between Customer Support and Product team, communicating customer support requests to product team and new feature releases to support team
- Designed a process on how to effectively communicate merchant issues to the product team
Education
Bachelor of Science - Computer Science
University of Manitoba
Winnipeg, MBSkills
- PHP (Laravel)
- Golang
- Javascript (Nodejs, React)
- SQL (MySQL)
- RESTful/GraphQL APIs
- Docker/Kubernetes
- Google Cloud Platform
- Git
Projects
Chrome Extension
Shopping assistant to find lower priced products, written in Node.js and React
- Scrapped web page data to determine current product
- Created keywords algorithm using Google's natural language API
- Integrated with multiple 3rd party API's to search for similar products
Timeline
Software Developer
Bold Commerce
05.2020 - Current
Tier 2 Technical Support Specialist
Bold Commerce
06.2019 - 05.2020
Merchant Success Specialist (Product Expert)
Bold Commerce
01.2018 - 06.2019
Bachelor of Science - Computer Science
University of Manitoba