Scott DeBellefeuille
Security
Ottawa
Summary
Certifications / Achievement
First Aid -Level C with CPR + AED ( First on the scene)
Successfully completed MADD Canada Death Notification Training
CISM: Individual Crisis Intervention and peer support training CPTED Crime Prevention through Environmental Design
Tipple A safety and compliance / Practical defensive driving
Overview
15
15
years of professional experience
Work History
Truck Dispatcher
Walmart
Cornwall, ON
07.2016 - Current
- Documented activities and issues and produced regular reports.
- Scheduled and tracked movements of the drivers and make changes on the fly.
- Dispatched calls for emergency and routine driver call-outs.
- Conducted geographical spotting to support the drivers needs.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored dispatched calls and took action to resolve and correct potential problems.
- Recorded customer encounters through detailed notes and maintained comprehensive records.
- Monitored flow of paperwork and directed information to appropriate departments.
Security Officer
St Lawrence College
Cornwall, ON
06.2010 - 03.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Supervisor
Capital security
Cornwall, ON
03.2007 - 03.2010
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
Education
Diploma - Police Foundations
St. Lawrence College
Cornwall, ON06.2009
Skills
- Resource Coordination
- Roadside Assistance we make the arrangements when trucks breakdown through protocol
- Customer Request Management
- Complex Problem-Solving
- Problem Assessment
- Critical Thinking
- Dispatcher Monitoring
Accomplishments
Certifications / Achievement
First Aid -Level C with CPR + AED ( First on the scene)
Successfully completed MADD Canada Death Notification Training
CISM: Individual Crisis Intervention and peer support training CPTED Crime Prevention through Environmental Design
Triple A safety and compliance / Practical defensive driving
Timeline
Truck Dispatcher
Walmart
07.2016 - Current
Security Officer
St Lawrence College
06.2010 - 03.2016
Security Supervisor
Capital security
03.2007 - 03.2010
Diploma - Police Foundations
St. Lawrence College
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