Scott Costello
Barrie,ON
Summary
Experienced Operations Coordinator in municipal government. With a career spanning over 20 years in various roles including management. Currently working towards a University Degree in Community Recreation through the professional pathway program at Brock University. Earned a diploma in Recreation and Leisure through Georgian College. Currently, Coordinator, Community Services with the Town of Caledon. Responsible for overseeing all aspects of Operations including administering town policies, effective accident and incident procedures, WSIB claims, emergency protocols, training, quality assurance, scheduling full and part-time staff, purchasing, capital projects, budgeting and invoicing for six facilities. These facilities include, Class A pools, ice arenas, fitness centres, gymnasiums, meeting rooms, etc. Experienced in maintenance roles specifically in building maintenance, parks maintenance and arena maintenance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Coordinator, Community Operations
Town of Caledon
01.2022 - Current
- Make sound decisions based on legislation, policy and best practices.
- Develop and implement procedures, training, preventative maintenance and daily operations plans such as employee assignments and satellite facility coverage.
- Manage and supervise a team of ten unionized staff and ten part-time staff.
- Strong communication and organization skills. Which includes informing parties of decisions both verbally and in writing.
- Promote a positive team experience and motivate employees.
- Monitor employee and contractor compliance with Occupational Health and Safety Act and all other required legislation, policies and procedures.
- Knowledge of WSIB forms, best practices, policy and legislation.
- Collaborate with injured workers in Ontario by implementation and monitoring of return to work plans and provide modified work opportunities in a supportive manner.
- Refer employees, when required, to the Health and Safety Representative.
Facilities Maintenance
Town of Caledon
10.2020 - 01.2022
- Provide exemplary customer service to patrons and citizens of Caledon
- Safely use chemicals, follow SDS and manufactures guidelines
- Train part-time and contract staff
- Use of strong organization, analytical and problem-solving skills, including time management skills
Parks/Facilities Operator
City of Orillia
02.2020 - 10.2020
- Completed well-written, in-depth incident reports
- Provided excellent customer service
- Maintained a twin arena facility including ice, buildings and parks grounds
Professional Baseball Umpire
Minor League Baseball
05.2012 - 10.2019
- Umpired Professional Baseball games as a prospect working towards umpiring career with Major League Baseball.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Leader and team player on and off the field, working with a crew and living on the road for entire seasons at a time.
- Worked the following leagues: 2017-19 International League (Triple-A), 2018-19 LIDOM (Dominican Winter League), 2016 Eastern League (Double-A), 2015 Texas League (Double-A), 2014 Florida State League (Advanced-A). 2013 South Atlantic League (Single-A), 2012 New York/Penn League (Short Season) and Gulf Coast League (Rookie)
Education
Bachelor of Arts - Recreation And Leisure Services
Brock University
St. Catharines, ON06.2025
Diploma - Recreation And Leisure Services
Georgian College
Barrie, ON10.2017
Skills
- Experienced Leader
- Conflict Resolution Skilled
- Customer Service Oriented
- Meeting Coordination
- Discretion and Confidentiality
- Document Management
- Project Coordination
- Inventory Management Skilled
- Microsoft Office
- Decision-Making
- Schedule Management
- Documentation and Recordkeeping
Certification
- Joint Health and Safety Committee Level I
- Managing and Coping with Stress Training
- Defusing Hostile Customers Training
- LivingWorks ASIST Suicide Intervention Training
- OHSA Awareness Training for Supervisors
- Standard First Aid/AED and CPR Level C Certified
- HIGH FIVE PHCD-C Certified
- ORFA Certified Aquatics Technician
- ORFA Certified Ice Technician
Accomplishments
- Awarded the Ontario Provincial Police Commissioner's Commendation for Selfless Actions in 2020
- 2022 Town of Caledon Energy Project Award for the LED Retrofit at Albion Bolton Community Centre
- Specially selected to umpire Dominican Winter League (2018-2019), League playoffs in 2012, 2014 and 2016 as well as the 2016 Eastern League All-Star Game.
Timeline
Coordinator, Community Operations
Town of Caledon
01.2022 - Current
Facilities Maintenance
Town of Caledon
10.2020 - 01.2022
Parks/Facilities Operator
City of Orillia
02.2020 - 10.2020
Professional Baseball Umpire
Minor League Baseball
05.2012 - 10.2019
Bachelor of Arts - Recreation And Leisure Services
Brock University
Diploma - Recreation And Leisure Services
Georgian College
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