Accomplished in reducing costs, streamlining processes and increasing efficiency across city departments. Solid understanding of municipal operations with demonstrated success in leading useful improvements to operations, outreach and cost controls.
Overview
12
12
years of professional experience
Work History
Town Manager
Town Of Brent's Cove
07.2015 - 01.2024
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Assisted in recruiting, hiring and training of team members.
Oversaw personnel working in multiple areas.
Monitored and supported bidding and proposal process.
Spearheaded strategic planning initiatives that aligned town goals with available resources while anticipating future needs for sustainable growth.
Oversaw annual budget preparation process, identifying opportunities for cost savings while maintaining quality services for residents.
Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
Fostered a positive workplace culture that encouraged teamwork, innovation, and continuous improvement among staff members.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Achieved long-term financial stability for the town by implementing prudent fiscal policies and closely monitoring revenue streams.
Promoted transparency in government by implementing measures to enhance information accessibility for constituents and encourage citizen engagement in decision-making processes.
Pursued learning opportunities and maintained current understanding of trends and technological advances in municipal management.
Increased resident satisfaction levels by actively addressing concerns through responsive actions based on community feedback.
Reported issues to higher management with great detail.
Researched issues, wrote reports and presented findings to city council.
Raised property accuracy and accountability by creating new automated tracking method.
Leveraged partnerships with regional organizations to enhance resource-sharing opportunities and address common challenges.
Led successful grant applications that resulted in additional funding for key infrastructure projects.
Managed up to [Number] projects per year.
Managed complex projects from inception to completion, ensuring all milestones were achieved on time and within budget constraints.
Adhered to applicable local, state, and federal regulations governing land use and growth.
Championed diversity, equity, and inclusion initiatives within the town administration and broader community to create a more inclusive environment for all residents.
Championed sustainable practices throughout the town administration, reducing environmental impact and promoting responsible stewardship of resources.
Managed purchasing, sales, marketing and customer account operations efficiently.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Worked flexible hours across night, weekend, and holiday shifts.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated leadership skills in managing projects from concept to completion.
Organized and detail-oriented with a strong work ethic.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Skilled at working independently and collaboratively in a team environment.
Learned and adapted quickly to new technology and software applications.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proved successful working within tight deadlines and a fast-paced environment.
Software & Documentation Support
AMEC
06.2012 - 07.2014
Conducted analysis on recurring issues, implementing solutions that reduced future occurrences significantly.
Installed and configured operating systems and applications.
Configured hardware, devices, and software to set up work stations for employees.
Developed knowledge base articles for common issues, streamlining the support process for colleagues.
Maintained detailed records of support tickets to identify trends and areas for product improvement.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed and maintained courteous and effective working relationships.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Organized and detail-oriented with a strong work ethic.
Skilled at working independently and collaboratively in a team environment.
Created user accounts and assigned permissions.
Responded to customer inquiries and provided technical assistance in person.
Documentation role
Managed communication channels effectively, resulting in prompt responses and high customer satisfaction rates.
Volunteer (Chief Petty Officer First Class) at 201 Sackville Navy League CadetsVolunteer (Chief Petty Officer First Class) at 201 Sackville Navy League Cadets