Scott Campbell
Richmond,BC
Overview
17
17
years of professional experience
Work History
Operations Manager
Telus
Vancouver, BC
02.2015 - 10.2023
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
Operations Manager
CTDI Communications Test Design
Richmond, BC
04.2011 - 02.2015
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Operations Manager
Telus
Vancouver, BC
01.2008 - 04.2011
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Warehouse Manager
Mountain Equipment Coop
Surrey, BC
01.2007 - 01.2008
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
No Degree - Marketing Management
British Columbia Institute of Technology
Burnaby, BCSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
Timeline
Operations Manager
Telus
02.2015 - 10.2023
Operations Manager
CTDI Communications Test Design
04.2011 - 02.2015
Operations Manager
Telus
01.2008 - 04.2011
Warehouse Manager
Mountain Equipment Coop
01.2007 - 01.2008
No Degree - Marketing Management
British Columbia Institute of Technology