Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, adaptability, and problem-solving expertise.
Assisted clients in navigating complex policy information, enhancing their understanding of coverage options.
Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
Built lasting relationships with clients through attentive listening and personalized service, resulting in a high rate of return business.
Facilitated policy enrollment assistance, guiding clients through application processes to ensure accuracy and compliance.
Maintained accurate records of client interactions to support effective customer relationship management.
Conducted follow-up consultations to ensure client satisfaction and retention after policy enrollment.
Business Sales Representative
Verizon Wireless
09.2005 - 01.2017
Improved sales efficiency by collaborating with colleagues in sharing best practices and learning from each other''s experiences.
Developed new accounts by prospecting, cold calling, and networking within the industry.
Increased sales revenue by building strong relationships with clients and identifying their business needs.
Negotiated contracts with clients, ensuring mutually beneficial terms for both parties.
Increased referral business by cultivating meaningful connections with satisfied clients who were willing to recommend company services to others.
Provided ongoing account support by monitoring performance metrics, addressing concerns promptly, and ensuring a positive overall experience for clients.
Exceeded monthly sales quotas consistently through effective pipeline management and focused closing strategies.
First Aid Consultant/CPR Instructor
Firecode Safety Equipment
05.2003 - 09.2005
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Enhanced student retention of CPR knowledge through scenario-based training exercises and demonstrations.
Ensured compliance with American Heart Association guidelines in all aspects of CPR course delivery.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.