Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Scott Barkell

Ottawa,ON

Summary

Accomplished Operations Manager with a proven track record at FedEx:Ground, adept in facilities management and problem-solving. Excelled in enhancing tenant satisfaction, streamlining quality control practices, and fostering team accountability. Skilled in Microsoft Office, with a keen attention to detail, ensuring high-quality service delivery and operational excellence.

Overview

26
26
years of professional experience

Work History

Commercial Property Manager

CCR
12.2019 - Current
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Managed property renovations, ensuring timely completion and minimal disruption to tenants.
  • Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.

General Laborer

Grizzly Homes Ltd.
08.2016 - 12.2016
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Cleaned and maintained tools, equipment and worksites.
  • Provided labor support to carpenters, masons and other skilled trades.

Section Manager

GardaWorld Cash Services( Formerly G4S )
05.2004 - 01.2016
  • Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
  • Executed quality assurance audits and addressed non-complying issues to improve section performance.
  • Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
  • Ensured compliance with industry standards and regulations through rigorous quality control measures.
  • Fostered a positive work environment by promoting teamwork, open communication, and recognition of individual achievements.
  • Negotiated contracts with vendors to secure favorable terms while maintaining strong working relationships for long-term partnerships.
  • Trained in and implemented emergency response procedures to protect team members and property.

Operations Manager

FedEx:Ground
05.1999 - 05.2004
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Bachelor of Arts - Law

Carleton University
Ottawa, ON
06-1995

Skills

  • Property inspections
  • Microsoft office
  • Quality control practices
  • Facilities management
  • Attention to detail
  • Problem-solving
  • Customer service-focused

Languages

English
Native or Bilingual

Timeline

Commercial Property Manager

CCR
12.2019 - Current

General Laborer

Grizzly Homes Ltd.
08.2016 - 12.2016

Section Manager

GardaWorld Cash Services( Formerly G4S )
05.2004 - 01.2016

Operations Manager

FedEx:Ground
05.1999 - 05.2004

Bachelor of Arts - Law

Carleton University

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Scott Barkell