Scott Bagnell
Master Technician/Entrepreneur
Vienna,ON
Summary
Master Automotive Technician Professional with a 310S License as well as a Management, Sales, Coaching and counseling experience. Skilled in budget review, reporting and research. Top-notch administrator with financially-savvy and organized approach. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Proficient in Microsoft Word, Excel, PowerPoint.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Forklift Field Technician
Liftow Limited
Kitchener, Ontario
07.2024 - Current
- Performs repairs and services on various types of material handling equipment and its components including forklifts, stacker's, electric carts, electric tow trucks, transporters.
- Performs preventive maintenance and Lift Device Inspection at prescribed intervals of time and repairs on various types of material handling equipment including forklifts, stacker's, electric carts, electric tow trucks, transporters.
- Sound knowledge of utilizing electronic manuals, use of digital voltage meters and applicable diagnostic software for repairing/servicing of material handling equipment.
- Sound knowledge of electrical/electronic component diagnosis.
- Ensures work performed is verified and the truck clean and operational for delivery to customer.
- Ensures work area is clean and free of debris, oil and grease.
- Performs related duties as assigned.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Journeyman Red Seal Automotive Technician
DeGroote- Hill Chevrolet Buick GMC
Tillsonburg, Ontario
07.2023 - 07.2024
- Duties include, high voltage electric vehicle training diagnosis and repair.
- Maintained company owned tools and equipment.
- Extensive transmission overhaul and repair.
- Extensive electrical diagnosis and Repair.
- Providing accurate and fair repair quotes to customers.
- Extensive vehicle repair on all makes and models.
- Experience with Quorum, CDK and PBS CRM software.
Journeyman Red Seal Automotive Technician
Kelowna Chevrolet
Kelowna, British Columbia
01.2020 - 01.2022
- Duties include, high voltage electric vehicle training diagnosis and repair.
- Maintained company owned tools and equipment.
- Extensive transmission overhaul and repair.
- Extensive electrical diagnosis.
- Providing accurate and fair repair quotes to customers.
- Extensive vehicle repair on all makes and models.
- Metal fabrication, related to high performance vehicles.
- Experience with Quorum, CDK and PBS CRM software.
Owner/operator
Snap-On Incorporated
Charlottetown, Prince Edward Island
01.2016 - 01.2019
- Established a loyal customer data base of over 250 regular customers by building individual relationships and demonstrating the features and benefits of the product.
- This role also involved repair and warranty of automotive and heavy truck tools and equipment.
- Experienced with Snap-on Franchisee CRM software.
- Hired, trained and managed three employees.
Journeyman Automotive Red Seal Technician
Hemphill Pontiac Buick Chevrolet
Summerside, Prince Edward Island
01.2008 - 01.2016
- Duties include, high voltage electric vehicle training diagnosis and repair.
- Extensive Diesel engine inspection, repair, diagnosis and overhaul.
- Extensive automatic transmission inspection, diagnosis, repair, overhaul.
- Extensive electrical repair and diagnosis.
- Moderate fabrication.
- Automotive wheel alignments.
- Licensed to handle refrigerant and to perform provincial motor vehicle inspections.
- Completed over 200 online and hands on training courses.
- Worked as lead hand/shop foreman training apprentices, explaining repair and quotes to customers.
- Experience with Quorum, CDK and PBS CRM software.
Education
AZ License -
White Line Professional Driving School
Kelowna, BC 12.2020 - 02.2021
Air Brake Endorsement -
Taylor Pro College
Kelowna, BC 12.2020 - 01.2021
Franchise Store Management Training -
Hilton DFW Lakes Executive Conference Center
Dallas, Texas 06.2016 - 07.2016
Journeyman Automotive Technician Red Seal -
Ontario College of Trades
Toronto, ON 01.1999 - 01.2004
Journeyman Automotive Technician certification -
Memorial Trade School
Sydney Mines, NS 01.1998 - 01.2000
High School Diploma -
Memorial High School
Sydney, NS 05.2001 -
Skills
Order management
Quality control
Analytical problem-solving
Project execution
Organizational time strategies
Collaborative strategic planning
Efficiency improvement strategies
Asset maintenance and management
Recruitment and selection
Achieving sales targets
Achieving sales targets
Awards
- 2018, Awarded 'RA Gold Wrench' for highest yearly paid sales for revolving accounts.
- 2018, Fastest sell out award for a new product.
- 2018, Awarded platinum dealer status, awarded to highest performing dealers in relation to sales and credit account management.
- 2017, Awarded 'Rookie of the year' for the highest weekly paid sales of new franchises in Canada
- 2009-2015, Each year awarded Grand Master Technician status
Certification
Journeyman Automotive Technician Red Seal certificate number: 310S-425516 Ontario College of Trades Sydney Mines, NS
Professional Development
Franchise Store Management Training Hilton DFW Lakes Executive Conference Center, Dallas Texas Jun 2016 - Jul 2016
• Snap On Tools products training, features and benefits
• Snap On Tools sell thru strategies
• Snap On Tools business management training
• Snap On Tools credit account management
Timeline
Forklift Field Technician
Liftow Limited
07.2024 - Current
Journeyman Red Seal Automotive Technician
DeGroote- Hill Chevrolet Buick GMC
07.2023 - 07.2024
AZ License -
White Line Professional Driving School
12.2020 - 02.2021
Air Brake Endorsement -
Taylor Pro College
12.2020 - 01.2021
Journeyman Red Seal Automotive Technician
Kelowna Chevrolet
01.2020 - 01.2022
Franchise Store Management Training -
Hilton DFW Lakes Executive Conference Center
06.2016 - 07.2016
Owner/operator
Snap-On Incorporated
01.2016 - 01.2019
Journeyman Automotive Red Seal Technician
Hemphill Pontiac Buick Chevrolet
01.2008 - 01.2016
High School Diploma -
Memorial High School
05.2001 -
Journeyman Automotive Technician Red Seal -
Ontario College of Trades
01.1999 - 01.2004
Journeyman Automotive Technician certification -
Memorial Trade School
01.1998 - 01.2000
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