Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scotia Starr

Ottawa,ON

Summary

With over three years of customer service experience, dedicated to offering exceptional assistance to fellow employees and clients. Skilled in calendar management, scheduling (coordinating appointments), organizing mail, and collecting messages to facilitate office communication.

Responsible Animal Caretaker skilled in cleaning animal areas, coordinating inventory, and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Animal Caretaker

Owner Of The Animal
08.2018 - 08.2023
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Documented observations of animal behavior and physical condition to track health and progress.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Customer Service Representative

InkSession
09.2020 - 07.2023
  • Keyholder
  • Open and closer
  • Greet clients as they enter establishment
  • Dealing with clientele administering and filing paperwork
  • Direct customers to appropriate artist
  • Answering phones and emails
  • Handling all scheduling for artists
  • Providing information, in person, by phone, and by emails
  • Daily cash balance and Artist payout
  • Daily cash transactions with clients
  • Responsible for main cleaning in shop (changing garbage, sweeping, mopping, cleaning bathrooms, sanitizing all work areas)
  • Sanitized equipment and areas for artists (piercing and tattoos) (disposing of needles, autoclaving jewelry)
  • Run errands for all artists as required during shift
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Trained new personnel regarding company operations, policies and services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Childcare Provider

Parents Of Children
11.2020 - 01.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Provided emotional support and guidance to children during difficult times.
  • Read stories, sang songs and facilitated creative play.
  • Responded to inquiries from parents and guardians.
  • Monitored children's activities to verify safety and wellbeing.
  • Utilized positive reinforcement techniques to encourage good behavior.

Education

High School Diploma -

Merivale High School
Nepean, ON
06.2022

Skills

  • Medication Regimens
  • Food Intake Monitoring
  • Pet Food and Supply Sales
  • Enclosure Maintenance
  • Customer and Client Relations
  • Data Inputting
  • Creative Arts Talent
  • Cashier Oversight
  • Writing
  • Health and Safety Procedures
  • Maintain Equipment
  • Sanitation Procedures
  • Meal planning and preparation

Timeline

Childcare Provider

Parents Of Children
11.2020 - 01.2023

Customer Service Representative

InkSession
09.2020 - 07.2023

Animal Caretaker

Owner Of The Animal
08.2018 - 08.2023

High School Diploma -

Merivale High School

Similar Profiles

CREATE PROFILE
Scotia Starr