Schantay Walker
San Francisco
Summary
Experienced and compassionate Case Manager with expertise in housing navigation, trauma-informed care, and financial support services. Proven ability to manage client caseloads, track stipends, and ensure compliance through accurate documentation. Passionate about supporting underserved communities through advocacy, life skills coaching, and data-informed service planning.
Overview
6
6
years of professional experience
Work History
Case Manager
Unity Care Group – THP+ Transitional Housing Program
03.2023 - Current
- - Develop and implement individualized housing and employment service plans.
- - Track and distribute bi-weekly client stipends; maintain detailed financial reports.
- - Submit timely rental and utility reports in alignment with contract compliance.
- - Support clients with housing applications, job training, and government benefits.
- - Collaborate with partner agencies to expand access to community resources.
Recreation Leader II
San Francisco Recreation & Parks – Peace Parks
03.2024 - Current
- - Facilitate youth wellness and violence prevention programs.
- - Advocate for youth in court systems and connect them with vital services.
- - Partner with social workers and agencies for comprehensive client support.
Education Ambassador
Oakland Housing Authority
09.2019 - 04.2020
- - Provided academic case management for 50+ youth.
- - Used trauma-informed approaches to address behavioral and academic needs.
- - Coordinated support with families and school stakeholders.
Education
B.S. - Criminal Justice
California State University, East Bay
01.2017
A.A.S. - Social & Behavioral Sciences
Merritt College, Oakland
01.2015
Skills
- Housing & Benefit Navigation
- Stipend Distribution & Financial Reporting
- Trauma-Informed & Crisis Intervention
- Compliance Documentation & Data Entry
- Individualized Case Management
- Community Resource Coordination
- Youth Advocacy & Empowerment
- Microsoft Office & Salesforce
- Public finance
- Finance expertise
- Budgeting and finance
Languages
English
Full Professional
Timeline
Recreation Leader II
San Francisco Recreation & Parks – Peace Parks
03.2024 - Current
Case Manager
Unity Care Group – THP+ Transitional Housing Program
03.2023 - Current
Education Ambassador
Oakland Housing Authority
09.2019 - 04.2020
A.A.S. - Social & Behavioral Sciences
Merritt College, Oakland
B.S. - Criminal Justice
California State University, East Bay
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