Thuong Trinh
Guelph,ON
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Loris
Kitchener, ON
11.2023 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Barista
Puffle Cafe
Guelph, ON
03.2020 - Current
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Receptionist
Nails For You
Guelph, ON
06.2022 - 09.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Cashier
Mary Brown's
Guelph, ON
09.2022 - 09.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Accounting
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- File Management
- Data Entry
- Documentation And Reporting
- Scheduling appointments
- Multi-line telephone skills
- Organization skills
- Coffee expertise
- Speedy and efficient
- Customer Service
- Bilingual
Timeline
Receptionist
Loris
11.2023 - Current
Cashier
Mary Brown's
09.2022 - 09.2023
Receptionist
Nails For You
06.2022 - 09.2024
Barista
Puffle Cafe
03.2020 - Current
Accounting
Conestoga College Institute of Technology And Advanced Learning
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