Scarlett reesor
Summary
Dynamic and adaptable professional with a positive attitude and strong time management skills, honed as a Shift Leader at Pita Pit. Proven ability to enhance customer satisfaction and lead teams effectively, while maintaining high standards of service and safety. Recognized for problem-solving abilities and attention to detail in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Summer Student
Power Workers' Union
06.2024 - 12.2025
- Adapted quickly to new learning environments, demonstrating flexibility and resilience under pressure.
- Maintained accurate records of coursework and deadlines for improved time management.
- Provided exceptional customer service while greeting visitors via phone calls, directing them appropriately within the organization.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Shift Leader
Pita Pit
08.2021 - 02.2025
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored team members on food safety standards and customer service protocols.
- Managed inventory levels, optimizing stock control to reduce waste and improve efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
BBA - Marketing And Consumer Culture
Trent University
Peterborough, ON04-2028
High School Diploma -
Brooklin High School
Brooklin, ON06-2024
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Excellent people skills
- Problem-solving
- Team leadership
Languages
French
Limited Working
Certification
- First Aid Certification
- CPR Training and Certification
- Smart Serve Certification
Timeline
Summer Student
Power Workers' Union
06.2024 - 12.2025
Shift Leader
Pita Pit
08.2021 - 02.2025
BBA - Marketing And Consumer Culture
Trent University
High School Diploma -
Brooklin High School