Scarlett McIntyre
Laguna Beach
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Server
Truly Pizza
Dana Point
08.2025 - Current
- Upsold additional products to improve customer experience and satisfaction.
- Delivered exceptional service to high volume of daily customers.
- Coordinated with hosts, bussers, and kitchen staff to ensure seamless service delivery.
- Communicated special requests and allergies effectively to kitchen staff for safety.
- Streamlined communication processes among staff to improve service efficiency.
FOH/Server
Active Culture - Natural Foods Cafe Yogurt
Laguna Beach
11.2024 - 08.2025
- Assisted customers with menu selections and dietary preferences.
- Maintained cleanliness and organization of dining and serving areas.
- Operated point-of-sale system for efficient order processing.
- Handled cash transactions and processed payments accurately.
- Educated customers on health benefits of natural food ingredients.
Host/Server
Harpoon Henry's Seafood Restaurant
Dana Point
12.2023 - 02.2025
- Coordinated with team members to guarantee timely food preparation and service delivery.
- Delivered exceptional customer service resulting in increased satisfaction.
- Executed opening and closing duties, including dining area setup and supply restocking.
- Engaged customers with greetings, inquiries, and special recommendations to boost profits.
Food Runner
Scarlet Kitchen & Lounge
Rancho Mission Viejo
02.2024 - 06.2024
- Delivered food and beverages promptly to tables in a fast-paced environment.
- Assisted servers by efficiently communicating orders and special requests.
- Supported team members during busy shifts to enhance overall workflow efficiency.
- Ensured that all orders were correct before leaving the kitchen area.
Education
Some College (No Degree) - Psychology
Saddleback College
Mission Viejo, CASkills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Safe food handling
- Menu memorization
- Positive and professional
- High volume dining
Certification
Food Handlers and Food Safety Certification
Timeline
Server
Truly Pizza
08.2025 - Current
FOH/Server
Active Culture - Natural Foods Cafe Yogurt
11.2024 - 08.2025
Food Runner
Scarlet Kitchen & Lounge
02.2024 - 06.2024
Host/Server
Harpoon Henry's Seafood Restaurant
12.2023 - 02.2025
Some College (No Degree) - Psychology
Saddleback College