Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scarlet Ray

Brea

Summary

Dedicated individual with team leader expertise in strategic planning and mentoring. Proven track record in effectively improving workflow and delivering exceptional customer service to all. Driven to ensure standards, goals, and expectations are all met within the company.

Overview

2
2
years of professional experience

Work History

Team Leader

The Escape Game
08.2024 - Current
  • Coordinated scheduling hours and task assignments, ensuring efficient workflow during peak seasons as well as downtime moments.
  • Trained, guided, and mentored new team members on operational procedures within the company and ensuring the uphold of our customer service standards.
  • Collaborated with other department leaders within management to establish shared goals and ensure alignment across teams.

Cocktail Server

Haleiwa Joes
08.2023 - 03.2024
  • Provided the exceptional standard of customer service by accurately taking and delivering orders meeting guests' needs.
  • Kept cleanliness and organization of bar area as a top priority, ensuring compliance with health standards.
  • Ensured clear communication with kitchen staff to coordinate timely food and beverage service for guests.

Education

No Degree - Psychology

Orange Coast College
Costa Mesa, CA
06-2027

No Degree - Psychology

University of Hawaii At Manoa
Honolulu, HI
05-2027

Skills

  • Attention to detail
  • Expertise in technology
  • Strategic planning
  • Team leadership
  • Dependable and responsible

Timeline

Team Leader

The Escape Game
08.2024 - Current

Cocktail Server

Haleiwa Joes
08.2023 - 03.2024

No Degree - Psychology

Orange Coast College

No Degree - Psychology

University of Hawaii At Manoa
Scarlet Ray