SCALA JOLIVER
Barrie,ON
Summary
A dedicated and outgoing individual with experience in providing beneficial support and assistance to customers, promoting new products and services. Offering excellent communication skills and well developed work ethic. A hard working, driven and motivated individual with extensive experience in providing hospitality and care and commercial environments. I am patient, understanding and flexible in the hours and shifts I work.
Overview
6
6
years of professional experience
Work History
In-Room Dining Order Taker
The Palms Turks And Caicos
12.2023 - 08.2024
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Demonstrated comprehensive knowledge of hotel amenities and services, assisting guests in making informed decisions about their stay.
- Managed multiple telephone lines simultaneously, ensuring timely response to all incoming calls from guests.
- Enhanced guest satisfaction by efficiently taking and processing in-room dining orders with attention to detail.
Pricing Clerk
Sunny Foods Whole Sale and Retail
03.2022 - 07.2023
- Played an integral role in successful seasonal sales events by ensuring timely implementation of all associated price changes and promotional materials.
- Streamlined inventory management through accurate labeling of merchandise with correct price tags.
- Enhanced overall store appearance by ensuring that all items were properly tagged with up-to-date, accurate price information.
Cashier and Waitress
La Terrazza Restaurant (Pizza Pizza)
12.2018 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma - Business Entrepreneur
Georgian College
Barrie, ON04.2026
High School Diploma -
Clement Howell High School
Turks And Caicos Islands 06.2021
Skills
- Salesmanship
- Interactive communication skills
- Adaptive Learning
- Flexibility in scheduling
- Teamwork and Collaboration
- Customer Service
- Time Management
- Multitasking Abilities
- Guest Interaction
Languages
English
Native or Bilingual
haitian Creole
Native or Bilingual
Timeline
In-Room Dining Order Taker
The Palms Turks And Caicos
12.2023 - 08.2024
Pricing Clerk
Sunny Foods Whole Sale and Retail
03.2022 - 07.2023
Cashier and Waitress
La Terrazza Restaurant (Pizza Pizza)
12.2018 - 09.2022
Diploma - Business Entrepreneur
Georgian College
High School Diploma -
Clement Howell High School
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