Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SCALA JOLIVER

Barrie,ON

Summary

A dedicated and outgoing individual with experience in providing beneficial support and assistance to customers, promoting new products and services. Offering excellent communication skills and well developed work ethic. A hard working, driven and motivated individual with extensive experience in providing hospitality and care and commercial environments. I am patient, understanding and flexible in the hours and shifts I work.

Overview

6
6
years of professional experience

Work History

In-Room Dining Order Taker

The Palms Turks And Caicos
12.2023 - 08.2024
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Demonstrated comprehensive knowledge of hotel amenities and services, assisting guests in making informed decisions about their stay.
  • Managed multiple telephone lines simultaneously, ensuring timely response to all incoming calls from guests.
  • Enhanced guest satisfaction by efficiently taking and processing in-room dining orders with attention to detail.

Pricing Clerk

Sunny Foods Whole Sale and Retail
03.2022 - 07.2023
  • Played an integral role in successful seasonal sales events by ensuring timely implementation of all associated price changes and promotional materials.
  • Streamlined inventory management through accurate labeling of merchandise with correct price tags.
  • Enhanced overall store appearance by ensuring that all items were properly tagged with up-to-date, accurate price information.

Cashier and Waitress

La Terrazza Restaurant (Pizza Pizza)
12.2018 - 09.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Diploma - Business Entrepreneur

Georgian College
Barrie, ON
04.2026

High School Diploma -

Clement Howell High School
Turks And Caicos Islands
06.2021

Skills

  • Salesmanship
  • Interactive communication skills
  • Adaptive Learning
  • Flexibility in scheduling
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Multitasking Abilities
  • Guest Interaction

Languages

English
Native or Bilingual
haitian Creole
Native or Bilingual

Timeline

In-Room Dining Order Taker

The Palms Turks And Caicos
12.2023 - 08.2024

Pricing Clerk

Sunny Foods Whole Sale and Retail
03.2022 - 07.2023

Cashier and Waitress

La Terrazza Restaurant (Pizza Pizza)
12.2018 - 09.2022

Diploma - Business Entrepreneur

Georgian College

High School Diploma -

Clement Howell High School
SCALA JOLIVER