Leo Campbell
Toronto,ON
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Machine Operator
Magna
Vaughan, Ontario
10.2021 - 09.2023
- Inspect finished workpieces to ensure conformance with specifications.
- Set up and operate machine tools to produce precision parts and instruments.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Carry out regular safety checks on machinery prior to operation.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Record production information such as quantities produced and materials used on daily logs.
Filler
CMS Fillings
Toronto, Ontario
12.2019 - 03.2020
- Removed finished product from the Filler machine, placing it into appropriate packaging material or container according to customer requirements.
- Assisted in training new operators on proper use of Filler machines.
- Operated the Filler machine in accordance with safety regulations and standard operating procedures.
- Ensured compliance with food safety standards while preparing ingredients for filling operations.
- Monitored product quality at all stages of the filling process, making necessary adjustments as needed.
- Recorded weights and other relevant information about each batch produced using a computerized system.
- Maintained records of production logs, ensuring accuracy of data entry.
- Checked and adjusted filler settings to ensure proper filling of containers.
Customer Service Representative
City Link Electronics
May Pen, Clarendon Jamaica
05.2013 - 06.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered customer inquiries via phone, email, and chat.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Welding
May Pen Welding Academy
Jamaica02-2009
High School Diploma -
Central High
Jamaica07-2005
Skills
- Parts Fabrication
- Workplace Safety
- Preventive Maintenance
- Quality Control
- Basic Math
- Safety Compliance
- Strong Work Ethic
- Teamwork and Collaboration
- CNC Machines
- Problem-Solving
Timeline
Machine Operator
Magna
10.2021 - 09.2023
Filler
CMS Fillings
12.2019 - 03.2020
Customer Service Representative
City Link Electronics
05.2013 - 06.2019
Welding
May Pen Welding Academy
High School Diploma -
Central High
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