I am an enthusiastic and dedicated professional, actively seeking a full-time role where I can apply my skills and strong work ethic to support a dynamic team and make a significant contribution to the company's success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
Dare Foods
10.2024 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Collected, arranged, and input information into database system.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Warehouse Supervisor
Domain Logistics
05.2022 - 08.2024
Supervise and coordinate warehouse staff to ensure efficient daily operations, ensuring optimal productivity levels.
Manage inventory control, including receiving, storing, and distributing products in accordance with company guidelines.
Oversee order fulfillment processes, ensuring accuracy and timely delivery of products.
Develop and implement policies and procedures to maintain warehouse organization and safety standards.
Train, mentor, and evaluate staff performance, fostering a productive and collaborative team environment.
Ensure compliance with all safety and regulatory guidelines, minimizing accidents and ensuring a safe working environment.
Perform regular audits and inspections of warehouse facilities and equipment, reporting any discrepancies or maintenance needs.
Collaborate with other departments, such as logistics, shipping, and customer service, to meet operational goals and deadlines.
Implement continuous improvement strategies to increase efficiency and reduce costs in warehouse operations.
Team Lead
FedEx Grounds
01.2022 - 05.2022
Supervised and guided package handlers to ensure efficient and accurate operations.
Ensured compliance with safety protocols, minimizing accidents and maintaining a secure work environment.
Led training and development sessions to improve team performance and skills through continuous coaching.
Monitored daily operations including sorting, loading, and unloading, ensuring timely and accurate processing.
Collaborated with other departments to optimize workflow and achieve production targets.
Resolved operational issues promptly to maintain efficiency and avoid shipment delays.
Conducted performance evaluations, identifying areas for improvement and providing feedback for growth.
Forklift Operator
FedEx Supply Chain
09.2021 - 01.2022
Conducted pre-shift inspections on lift trucks
Expertly picked, loaded, and unloaded pallets using Crown lift trucks and input data into the RF system
Managed inventory using RF scanning equipment
Package Handler
Intelcom Express
05.2021 - 09.2021
Safely unloaded packages, sorted, scanned, and labeled parcels
Ensured a clean and organized working area
Collaborated effectively with team members to meet package handling targets
Customer service associate
Reliance Jio
04.2015 - 04.2016
Provided remote technical support, addressing hardware and software issues efficiently
Configured and maintained network systems, including routers and modems, to ensure stable connectivity
Diagnosed and resolved a variety of technical problems, enhancing customer experience
Managed IT support tickets, ensuring timely and effective issue resolution
Education
Bachelor of Business Administration (BBA) -
SRM University
Diploma in Hospitality Management -
Conestoga College
Kitchener, ON
Diploma in Business Management -
Conestoga College
Kitchener, ON
04.2016
Forklift operator and propane safety training -
National Training Solution
Skills
Team Leadership & Supervision
Inventory & Stock Management
Safety & Compliance
Process Improvement
Problem-Solving
Logistics Coordination
Quality Control
Communication
Time Management
Certification
Forklift operator and propane safety training, National Training Solution, Brantford, ON
Lift truck operator training (Crown lift truck), FedEx Supply Chain, Brantford, ON