Sayra Perez
Long Beach
Summary
Dynamic and dedicated professional with a strong background in financial management, and exceptional leadership abilities. Demonstrates a proven track record in streamlining accounts receivable processes, improving collection rates, and reducing outstanding debts. Adept at implementing efficient billing and invoicing systems, ensuring accurate financial reporting, and maintaining compliance with company policies and regulations. Skilled in team management, fostering a collaborative work environment, and training staff to achieve high performance. Proficient in accounting principles, and adept at navigating various software systems to streamline financial operations. Committed to optimizing cash flow, enhancing customer relationships, and contributing to overall financial health.
Overview
16
16
years of professional experience
Work History
Accounts Receivable & Payable Specialist
NC Dynamics
Lone Beach
04.2023 - Current
- Process and post customers’ payments, including checks, credit card transaction, ACH and wire. Ensuring accurate and timely application to customers’ accounts
- Generate accurate and timely invoices for customers using billing software and systems, ensuring all billing details are correct and up to date using three way matching.
- Collaborate with customers and internal teams to resolve payment discrepancies, billing errors, and disputes in a professional and empathetic manner, fostering positive customer relationships.
- Thoroughly analyze customer contracts to ensure specific terms and conditions related to invoicing, reimbursement eligibility, payment schedules, and pricing agreements. Ensure all billable items are accurately captured based on contract stipulations.
- Facilitate accurate month-end closings, boosting operational efficiency and reliability.
- Maintain detailed and up-to-date records of customer interactions, payments agreements, and collection activities, ensuring accuracy and compliance with company policies.
- Regularly review aging reports to identify past-due accounts and proactively follow up with customers, facilitating prompt payment and reducing delinquent accounts.
- Support audits with essential documentation, ensuring transparent and clear financial reporting. Assist with month end closing activities, including account reconciliations and financial reporting.
- Collaborate with cross-functional teams, such as Sales, Receiving and Operations, to address customer related issues and improve the overall accounts receivable and payable process to enhance operational efficiency.
- Perform general ledger reconciliation to ensure accuracy of financial records.
- Fostered strong relationships with clients through effective communication, ensuring prompt resolution of inquiries and enhancing overall service quality.
Accounts Receivable Lead
Great Western Trailer
Irvine
02.2010 - 04.2023
- Oversee daily operations of a 5-member accounts receivable team, ensuring timely resolution of escalated issues and maintaining efficient workflow.
- Implement procedures to minimize AR aging and enhance cash flow, contributing to financial stability and forecasting.
- Spearhead monthly AR reconciliations in collaboration with the finance department.
- Liaise with credit analysts to manage risk assessments, credit terms, and customer restrictions.
- Facilitate cross-departmental coordination among parts, service, rentals, and sales teams across 11 locations to ensure billing accuracy and professional management of receivables.
- Contributed to the successful completion of quarterly and annual audits by preparing and presenting accurate financial data to internal and external auditors.
- Acted as the primary escalation resource for priority receivables, effectively addressing and resolving customer complaints and inquiries.
- Identified and executed write-offs for uncollectible accounts, maintaining the integrity and accuracy of financial records.
Education
BS Accounting & Finance -
SNHU
ONLINE01-2018
Skills
- Financial reporting
- credit control
- Audit support
- Process improvement
- Regulatory compliance
- Training
- Team leadership
- Payment processing
- Invoicing accuracy
- Billing software
- Account reconciliation
- Aging report analysis
- Customer relationship management
- Problem solving
- Month-end closing
- Attention to detail
Languages
- English, Highly proficient
- Spanish, Highly proficient
Timeline
Accounts Receivable & Payable Specialist
NC Dynamics
04.2023 - Current
Accounts Receivable Lead
Great Western Trailer
02.2010 - 04.2023
BS Accounting & Finance -
SNHU