Sayra Devi
Summerside,Pei
Summary
Proven leader at Pita Pit with a track record of enhancing customer satisfaction and team productivity. Skilled in problem-solving and building strong client relationships, demonstrating reliability and excellent communication. Achieved significant process improvements and efficiency, showcasing a blend of hard and soft skills critical for dynamic work environments.
Overview
4
4
years of professional experience
Work History
Customer Service Representative Manager
Pita Pit
01.2023 - Current
- Established strong relationships with clients, promoting trust and loyalty in our brand.
- Improved customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Identified opportunities for process improvements, leading to increased efficiency in handling customer concerns.
- Enhanced team productivity by implementing effective training programs tailored to individual needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Personal Support Worker
Bramalea Retirement Residence
06.2022 - 12.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
Production Line Operator
Tiffany Gate Foods
02.2021 - 05.2022
- Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
- Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
- Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
- Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
Education
Project Managment - Business Administration And Management
Algoma University
Brampton, ON09-2021
Bachelor of Science - Science Education
Kanyamaha Vidhalya
Pundri Haryana India05-2019
Skills
- Problem-solving abilities
- Multitasking
- Reliability
- Customer Relations
- Team building
- Professionalism
- friendly
- good communication skill
Timeline
Customer Service Representative Manager
Pita Pit
01.2023 - Current
Personal Support Worker
Bramalea Retirement Residence
06.2022 - 12.2022
Production Line Operator
Tiffany Gate Foods
02.2021 - 05.2022
Project Managment - Business Administration And Management
Algoma University
Bachelor of Science - Science Education
Kanyamaha Vidhalya
Similar Profiles
MANMEET KAURMANMEET KAUR
Customer Service Associate at Pita PitCustomer Service Associate at Pita Pit
Kuldeep KaurKuldeep Kaur
Food Service Associate at Pita PitFood Service Associate at Pita Pit
Sophia Olivia NealSophia Olivia Neal
Food Preparation Worker at Pita PitFood Preparation Worker at Pita Pit