Sayla Ellis
Kelowna,BC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.
Overview
4
4
years of professional experience
Work History
Server
Erica Jane
08.2023 - 02.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
The Lookout Restaurant (Gray Monk Winery)
05.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Craft Beer Market
03.2021 - 10.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Cinnamon Bear Bar
10.2022 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
JOEY Restaurant Group
02.2020 - 02.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Kelowna Secondary School
Kelowna, BC07.2019
Skills
Strong Work Ethic
Exceptional customer service
Guest Engagement
High-volume dining
Excellent Communication
Languages
English
Native or Bilingual
Timeline
Server
Erica Jane
08.2023 - 02.2024
Server
The Lookout Restaurant (Gray Monk Winery)
05.2023 - 10.2023
Server
Cinnamon Bear Bar
10.2022 - 04.2023
Server
Craft Beer Market
03.2021 - 10.2023
Server
JOEY Restaurant Group
02.2020 - 02.2021
High School Diploma -
Kelowna Secondary School
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