Sayihum Bin Azad Samy
Winnipeg,MB
Summary
Enthusiastic and reliable Computer Science student looking for a part-time role to gain more professional experience. Proven ability in customer service and sales, with a track record of building strong customer relationships and increasing sales. Skilled at managing time efficiently while balancing work and academic responsibilities. A quick learner with excellent teamwork, communication, and digital literacy skills. Ready to contribute to a positive work environment while growing my skills.
Overview
1
1
year of professional experience
Work History
Salesperson
MINISO Chattogram
07.2023 - 03.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Customer Service Representative
Shwapno Super Shop
11.2023 - 01.2024
- Provide friendly and helpful assistance to customers with inquiries or requests, including processing transactions through the EFTPOS machine
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Refill stock of supplies and food items as needed.
Maintain accurate inventory levels to prevent stockouts. - Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer Science
University of Winnipeg
Winnipeg, MB09.2027
Higher Secondary School Certificate - Science
Cantonment English School And College
Chattogram, Bangladesh02.2023
Skills
- Active Listening
- Teamwork and Collaboration
- Time Management
- Adaptability
- Digital Literacy
- Microsoft Office
- Balancing Multiple Responsibilities
- Work Ethics
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Customer Service Representative
Shwapno Super Shop
11.2023 - 01.2024
Salesperson
MINISO Chattogram
07.2023 - 03.2024
Bachelor of Science - Computer Science
University of Winnipeg
Higher Secondary School Certificate - Science
Cantonment English School And College
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