Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sayed Rafath

Vancouver,BC

Summary

I am Sayed Rafath with one year experience of haircut, one and half year experience of Hotel administrative Assistant, and three years experience of Currency Exchange. I have bachelor degree of computer science from Kabul Education University and graduated in 2009. I am familiar with computer programs, management, problem solving, English language, and team works.

Overview

6
6
years of professional experience

Work History

Currency Trader

Alpha Exchange
Kabul, Kabul
01.2018 - 08.2021
  • Providing of Customer satisfaction,
  • Excellent communication and customer service skills
  • Provides support and information to customers, over the counter and by phone
  • Efficient and secure transactions, compliance with regulations, profitability, and maintaining a trustworthy reputation in the market.
  • Expanding the business network, offering innovative services, and adapting to changing market condition.
  • Working with Exchange system of Currency Exchange.
  • Providing of accurate exchange rates, ensure the safety and security of transactions,
  • Excellent time management skill

Administrative Assistant

General Manager of Five Star Hotle
Nili, Daykundi
04.2017 - 10.2017
  • Guest Services: Assisting guests with inquiries, check-ins, and check-outs.
  • Reservations: Managing room bookings, cancellations, and modifications.
  • Communications: Handling phone calls, emails, and messages from guests and other departments.
  • Administrative Tasks: Maintaining records, filing paperwork, and managing databases.
  • Billing and Payments: Processing payments, handling invoices, and resolving billing issues.
  • Coordination: Coordinating with other hotel departments such as housekeeping, maintenance, and food service to fulfill guest requests.
  • Supplies Management: Ordering office supplies and ensuring adequate inventory levels.
  • Event Planning: Assisting with the planning and execution of events hosted at the hotel.
  • Problem Solving: Addressing guest complaints and resolving issues to ensure guest satisfaction.
  • Safety and Security: Assisting in maintaining a safe and secure environment for guests and staff.

Hair Salon Assistant

Shafiqullah
Kabul., Kabul
02.2015 - 03.2017
  • Greet Clients
  • Answer incoming phone calls and schedule customers for appointments
  • Shampooing clients' hair,
  • Help hair stylists apply hair color, cut hair, and apply chemical treatments
  • Blow dry and style hair after treatments have been successfully applied
  • Cleaning of all work areas of hair Salon
  • performing basic administrative tasks and working with hair Salon databases and online system

Education

Bachelor of Science - Computer Science

Kabul Education University
Kabul, Afghanistan
10-2009

Skills

  • Staff (team) work skills
  • Time Flexibility
  • Currency Exchange
  • Good behavior with customers
  • Problem solving management
  • Computer and working with online systems and databases
  • Good speaking, reading and writing English
  • customer receptions and services
  • Content creating (writing) skills

Timeline

Currency Trader

Alpha Exchange
01.2018 - 08.2021

Administrative Assistant

General Manager of Five Star Hotle
04.2017 - 10.2017

Hair Salon Assistant

Shafiqullah
02.2015 - 03.2017

Bachelor of Science - Computer Science

Kabul Education University

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Sayed Rafath