Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
12
12
years of professional experience
Work History
Project Coordinator
AmeriFreight
10.2021 - 12.2023
Develop and maintain project plans, timelines, and schedules for freight transportation projects.
Coordinate with various teams to ensure project milestones are met and projects are delivered on time.
Act as a liaison between different departments, vendors, and clients to ensure effective communication.
Facilitate regular project meetings, providing updates, and addressing issues to ensure alignment among team members.
Allocate resources efficiently to meet project requirements, including personnel, equipment, and materials.
Collaborate with procurement and logistics teams to ensure timely availability of resources.
Identify potential risks and issues related to project delivery and develop mitigation plans.
Monitor and address any challenges that may impact project timelines or budget.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Maintain accurate and up-to-date project documentation, including project plans, reports, and relevant records.
Generate regular progress reports and performance metrics for management and stakeholders.
Implement and monitor quality control processes to ensure that projects meet established standards.
Conduct regular inspections and audits to verify compliance with project specifications.
Assist in budgeting and cost estimation for projects.
Monitor project expenses and work with finance teams to ensure adherence to budget constraints.
Interface with clients to understand their requirements and expectations.
Ensure high levels of customer satisfaction by addressing concerns and providing timely updates.
Identify opportunities for process improvement and efficiency in project execution.
Implement best practices and lessons learned from previous projects.
Senior Project Manager
The Institute Of War And Peace Studies
04.2019 - 08.2021
Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Managed and optimized ongoing research projects of $5 MM, ensuring optimal coordination with authorities about project execution, and the regulatory and compliance environment
Led efforts in winning five research projects from the EU, Swedish Sida, USAID each worth more than $500K+
Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Improved quality and timely delivery of projects by maintaining project schedules, drafting and implementing a project management manual on waterfall approach, also using agile elements
Streamlined business development processes by restructuring and reforming the business development team, and by contributing to proposal writing
Led and advised departments of human resources, procurement, finance, and business development to achieve project and corporate goals.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Senior Policy Advisor
United Nations Development Programme/Independent Directorate of Local Governnace
08.2017 - 03.2019
Developed procedures, regulatory guidelines, in support of local administrations in light the approved subnational governance policy
Improved policy effectiveness by conducting comprehensive research and analysis on various topics.
Presented findings and recommendations to decision-makers, successfully advocating for policy changes.
Organized conferences and workshops designed to foster collaboration among policymakers, researchers, practitioners, leading experts from diverse backgrounds.
Evaluated the success of implemented policies using data-driven methods, informing future actions and adjustments.
Drafted legislation and regulatory language, shaping critical aspects of public policy initiatives.
Led strategic planning efforts for long-term policy development, setting organizational priorities and goals.
Conducted thorough risk assessments to identify potential obstacles or challenges in implementing policies.
Mentored junior staff members in best practices for successful policy advising and development.
Negotiated with external partners to achieve mutually beneficial outcomes relating to policy objectives.
Identified emerging trends and opportunities in the field by maintaining a strong professional network within the industry.
Managed stakeholder relationships, ensuring open communication and alignment on policy objectives.
Conducted desk and primary research to provide technical input in the development of Local Planning Policy, District Operational Manual, and Public Grievance Guideline for Municipalities and Provincial Council
Advised and supported review and drafting of sub-national governance policy partly by mapping local governance structures of Afghanistan
Facilitated and supported dialogues on policy and guidelines through forums, debates, and conferences
Supported Independent Directorate of Local Governance (IDLG) to conduct a capacity assessment and contributed to the development of a capacity development strategy
Assisted the Program Manager in drafting and reviewing program’s annual workplan, breaking down the outputs into tangible tasks, and allocating a sufficient budget for each output
Supported IDLG in designing and conducting policy research training for the Policy Directorate staff
Helped the Program Manager collect and compile data for periodic program reports; drafted report.
Business Development and Project Management Specialist
NETLINKS Inc.
06.2016 - 06.2017
Won NETLINKS Inc 12 medium-sized software development and Odoo ERP implementation projects for private sector in Afghanistan, including several website and database development projects
Mobilized necessary resources for smooth ERP and software project implementation according to project scope, timeline, and cost
Ensured project plan deliverables were met with pre-defined and allocated resources and time
Monitored project progress and performance and managed changes in project scope, schedule, and budget
Developed risk analysis matrix and performed risk mitigation techniques to control project risk
Drafted and executed NETLINKS Marketing Strategy after thorough research and stakeholder consultation
Acquired new clients, and managed existing clients ensuring low churn rate
Drafted and submitted project concept notes and proposals to public and private sector entities
Conducted HR process mapping using document reviews, online research, focus group discussions, and semi-structured interviews
Ensured the HR processes in APPS were in accordance with Afghan HR policies and processes
Assisted and advised APPS Program Manager in drafting project reports and stakeholder management.
HR Consultants Team Director
METIS Solutions
05.2015 - 06.2016
Designed qualitative and quantitative research tools for survey, semi-structured interviews, and focus groups
Conducted focus group discussions, interviews, and document reviews to gather data, analyzed the data from major MoI Directorates (i.e., HR and Logistics), and recommended solutions
Developed technical policy analysis and HR-related process (map) reports on observations and gaps (for re-engineering purposes) to the USDOD and provided policy recommendations to address gaps
Conducted training program on human resources and civil service laws and improved understanding of the targeted civil servants about the mentioned laws
Managed project schedule and logistics and HR teams to ensure timely submission of project deliverables
Resolved conflict between the project team and ministerial stakeholders, ensuring the sustainability of the project
Managed project changes requested by ministerial stakeholders, meeting all project requirements and deadlines.
Intern
Global Witness
03.2014 - 05.2014
Conducted preliminary research on local actors involved in illicit exploitation of mines in several provinces of Afghanistan
Coordinated field data collection as well as data entry at HQ, London
Trained, mentored, and guided Integrity Watch Afghanistan on Monitoring and Evaluation application.
Peace Analyst/Project Officer
Crisis Management Initiative
12.2011 - 09.2013
Managed the overall implementation of the peace dialogue initiative at the community levels
Conducted focus group discussions, interviews, and document reviews to gather data, analyzed the data from interviews with journalists, civil society activists, religious leaders, university lecturers in support of the roll out phase of the initiative
Facilitated meetings and interviews for the initiative leadership with local government officials, international donors, central government et al
Conducted training and workshops for the members of the general assembly and the steering committee of the peace dialogue initiative in the provinces
Provided analysis of local political, security and development situation to inform the initiative and adjust the program and events accordingly.
Program Officer
University of Massachusetts
12.2012 - 08.2013
Developed workplan for program implementation and implemented program activities
Supported program team in the development of training manuals and coordinated training of the trainers
Supported and assisted the Senior Program Manager in preparation of monthly and quarterly reports
Organized program events such as training, seminars, and conferences
Managed events’ schedule, budget, requirements, and any corresponding changes.
Project Reporting and Analysis Officer
International Executive Service Corps
10.2011 - 11.2012
Developed a reporting and coordination mechanism as part of the corrective measures taken to tackle resistance and gaps for communication purposes among stakeholders in 34 provinces of Afghanistan
Coached, mentored and trained civil servant employees on change management initiatives and reporting systems
Standardized and improved the reporting mechanism and reduced delays in reporting.
Education
Certification - Google Project Management
Google Online Certification, Coursera
01.2022
Master of Arts (MA) - Post-war Recovery Studies
The University of York
01.2014
Bachelor of History (BA) -
Balkh University
01.2011
Skills
Team Leadership
Project Management
Multiple Priorities Management
Business Development
Resource Mobilization
Relationship Building
Conflict Resolution
Project Coordination
Decision-Making
Team Coordination
Languages
English
Full Professional
Timeline
Project Coordinator
AmeriFreight
10.2021 - 12.2023
Senior Project Manager
The Institute Of War And Peace Studies
04.2019 - 08.2021
Senior Policy Advisor
United Nations Development Programme/Independent Directorate of Local Governnace
08.2017 - 03.2019
Business Development and Project Management Specialist